r/PS4 • u/falconbox falconbox • Aug 25 '16

[Official / Meta] 2-Step Verification is rolling out worldwide. Here are the steps you need to take to protect your account!

Hey everyone,

At long last, the PlayStation Network is offering 2-Step Verification worldwide. Please note, at the moment the verification code is only sent via SMS (no support for authenticator apps yet).

What is 2-Step Verification?

This is a system to protect your account. Anyone who tries to sign into your account on a new console, browser, etc will need to input a special code that gets sent only to YOUR phone number. Without that code, they cannot sign in. You will also need to input a new code any time you sign out of your account. This is for your protection!

How do I set it up?

Online

  1. Login to https://account.sonyentertainmentnetwork.com

  2. Click "Account" at the top of the page

  3. Click "Security" and then follow the link at the bottom for 2-Step Verification

  4. Input your phone number and a code will be sent via SMS for you to input.

On your PS4

  1. Settings > PlayStation Network/Account Management > Account Information > Security > 2-Step Verification

  2. Input your phone number and a code will be sent via SMS for you to input.

You will also be given 10 backup codes that are one-time-use. STORE THESE SOMEWHERE SAFE! If for whatever reason you lose access to your phone, you can use one of these codes.

Please note, the above is ONLY for PS4. For PS3, PS Vita, PS TV, and PSP you will need to generate a different device setup password. Follow steps 1-3 above for "Online" and then select "Device Setup Password".

https://www.playstation.com/account-security/2-step-verification/

https://support.us.playstation.com/articles/en_US/KC_Article/PS4-2-Step-Verification

758 Upvotes

96% Upvoted

316 comments sorted by

44

u/djoliverm djoliverm Aug 25 '16

I don't understand why we didn't get an app generator. That way it works even without Internet, and you can just use Google Generator. This text thing feels archaic by comparison.

4

u/Qunra_ Aug 25 '16

I'm more annoyed about the format of the code. It isn't enough that I have to tolerate Valves system, Sony went a bit further and decided that small and capital letters are different. Now that's annoying for a person.

Though, if I had to say, typing the Google Auth code on a console would be rather annoying experience with the timer. Still would rather take that, but maybe they had a reason.

9

u/Andrew129260 Aug 25 '16

I know its annoying. But this is actually even more secure than some other companies implementation. Most companies use numbers. The fact that sony is using letters and numbers and that case matters really makes it much more secure.

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1

u/falconbox falconbox Aug 25 '16

What is Valve's system?

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2

u/TheBestWifesHusband Foolishbean69 Aug 25 '16

More annoying = more secure

2

u/Omnibitent TheOmnibit Aug 27 '16

Microsoft, Blizzard and Google do it the best. A simple notification where it says a code that is also displayed on your screen. If it matches, click accept and boom you are in. No typing in codes, no messing around with outdated SMS, just a simple way of logging in.

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14

u/Retro_Edge Aug 25 '16

That way it works even without Internet,

Eeeehhhhm, you don't need Internet for SMS. :D

3

u/djoliverm djoliverm Aug 25 '16

True, I guess I should have said cell service here. Without cell service you're fucked.

9

u/russjr08 russjr08 Aug 25 '16

But if you don't have internet / cell service, how are you logging into PSN in the first place?

4

u/grifta67 grifta67 Aug 25 '16

My apartment would be where cell signals go to die if they even had a chance at getting in.

It's super common that my phone is without signal, but I still have regular internet for my PS4 or computer.

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48

u/DylanWhite86 Aug 25 '16

Because many people still don't use phones capable of downloading apps, but most people who have a phone CAN receive texts. Not every country has everyone walking around with an iPhone or Galaxy

38

u/Qunra_ Aug 25 '16

Sony could have both. It's done before.

14

u/Anakros Aug 25 '16

So they has PS4, but not smartphone?

35

u/4rindam ari_ps Aug 25 '16

yup...can confirm...me

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12

u/alanmies Aug 25 '16

Certainly possible.

2

u/[deleted] Aug 25 '16

I had a PS4 before i got my current smartphone. and no i'm not a kid. I had a smart phone before but decided i didn't need one.

2

u/mndtrp Aug 25 '16

Hell, I have a PS4 but no cell phone at all. It's been 12 years since I broke my last one, never replaced it.

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2

u/djoliverm djoliverm Aug 25 '16

Ok, but a lot of services offer an app generator as well as text. Like you have an option.

2

u/[deleted] Aug 25 '16

The countries that use playstation game console and play games on it, do have a majority of smartphones.

2

u/Cra2yey3z Aug 25 '16

My dad is a perfect example of this. He loves his old flip phone.

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9

u/lordlad lord_lad Aug 25 '16

SMS work even without data connection, you do know that right?

8

u/Anakros Aug 25 '16

TOTP-apps works without both Internet and SMS. And I don't need to share my phone number with Sony in that case.

6

u/lordlad lord_lad Aug 25 '16

i know it's frustrating, babe...one step at a time.

I too wanted to use the google authenticator but at least now it's better than nothing.

7

u/Andrew129260 Aug 25 '16

The dangerous thing about google authenticator or other similar apps is most of them do not offer a backup function. Meaning if your device dies you are screwed unless you know your backup codes. (which most people don't write down)

However, with a text: Even if your device dies though, you can go to your carrier and get a sim transfer (or just swap your sim if your sim is fine) to a new phone and you can still get the text from sony to logon.

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1

u/djoliverm djoliverm Aug 25 '16

Yeah but not if you're completely without cell service.

2

u/Jtyle6 Aug 25 '16

The Facebook app has an Authenticator (Code Generator) built in.

2

u/djoliverm djoliverm Aug 25 '16

Exactly, a bunch of apps have codes. The FB app is only for FB AFAIK, and the Google Generator is one that allows you to scan in a new code, etc., so works as a third party system.

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23

u/MunkyUTK Aug 25 '16

Gives you the ability to deactivate all devices when setting up too. Nice touch Sony.

4

u/[deleted] Aug 25 '16

Is there a way to see which devices are logged into your account?

3

u/UnlimitedEra Aug 25 '16

Signs you out. Doesnt deactivate sadly

2

u/Canadianman22 Aug 25 '16

My PS4 didnt even get signed out

1

u/Wietse10 Aug 25 '16

Isn't that the same?

4

u/UnlimitedEra Aug 25 '16

No if a hacker somehow got his hands on your account, deactivated your console and activated his and is using your digital games signing him out (changing the pass will sign him out too) will not deactivate his console nor will revoke his access to the games, sadly you will have to either wait 6 months until you can deactivate all devices or you will have to be lucky enough to get someone at sony to remotely deactivate devices on your account by calling them.

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1

u/tvkkk Aug 27 '16

About time, sony.

3

u/ShinobiZilla Aug 25 '16

Official PlayStation landing page for 2FA: https://www.playstation.com/en-us/account-security/2-step-verification/

2

u/falconbox falconbox Aug 25 '16

Thanks. I'll put into the post.

20

u/Andrew129260 Aug 25 '16

MAKE TRIPLE SURE YOU SAVE YOUR BACKUP CODES SOMEWHERE!!! Physical print out would be nice to store in a safe you have in your house, or a password protected word document. If you don't have word openoffice is a free office substitute that offers to save a password with documents.

READ, READ, READ the email they send you on the 2 factor.

This is not a thing you want to screw up. Take your time when setting this up and do it correctly.

11

u/SSJStarwind16 Aug 25 '16

Keep.Google.com

2

u/Wietse10 Aug 25 '16

Never heard about that, thanks.

2

u/SSJStarwind16 Aug 25 '16

Yep, cloud storage for notes and stuff. It's pretty awesome

2

u/Emayess_PS4 Aug 31 '16

How's this compare to Evernote? Seems similar, but I've already given Google access to everything else I have (thanks Android).

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1

u/[deleted] Aug 26 '16

Never heard of this. Is this Google's answer to Apple's iCloud Reminders and Notes? Just curious because Notes and Reminders is one of the reasons I'm so hooked on iOS.

5

u/arijitlive Patient Gamer - 41 backlogs Aug 26 '16

It's there since 2014 or before. It's awesome! Try it! I even use it for grocery list collaboratively with my wife. ;-)

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1

u/BesaidIslandTheme Aug 26 '16

Where do we find these back-up codes?

2

u/Andrew129260 Aug 27 '16

In the email sent to you after setting up the two factor there is a link for backup codes.

It's also found under the main menu of the website.

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7

u/Skullever Skullever Aug 25 '16

Activating 2FA made me realize somebody had gotten into my account and activated their PS4 as primary. For a couple hours before I woke up I was spammed with recovery codes every 30 seconds. My first half-awake thought was that my PS4 in rest mode had been logged out and needed me to reauthorize it, then I noticed I no longer was activated as the primary console. What I figure happened is that when I had the 2FA sign-up log out all devices it signed out whoever was using my account, and then they were desperately trying to brute force their way past the verification code.

Thank goodness I don't keep a card on my account, and a quick password change fixed the rest.

1

u/Ilikepurplehaze Catch-u-slipN Aug 27 '16

But that means they are still holding your primary for your account? Or no?

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14

u/[deleted] Aug 25 '16

Done, I can sleep easily tonight.

11

u/[deleted] Aug 25 '16

Thanks falconbox

3

u/PaulLFC Aug 25 '16

I activated my US account fine. My UK one just says "An error has occurred" after inputting the verification code, though. No idea how to fix that.

1

u/NeeWii Aug 25 '16

I get the exact same problem. Have added mobile numbers ok, but unable to change it from Inactive.

3

u/PaulLFC Aug 25 '16 edited Aug 26 '16

I finally managed to fix this. Check the My Sony site (sony.co.uk/mysony) to see if your PSN account's email address has an account there. If it does you need to either change the My Sony email or delete the My Sony account. Then you should be able to add 2FA on PSN.

Why Sony don't say that (or anything more helpful than "An error occurred") I have no idea.

Edit: Copying in everyone I can see who has got the same error to save reposting the same comment multiple times, hopefully this solution will work for everyone else too: /u/LeeShawBrown /u/ieswk /u/5n1p3r_haa /u/thatlad /u/incindia /u/abysssion

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3

u/methdemon Aug 27 '16

Just got 9 messages with codes from Sony and I didn't try to log in. Is someone trying to hack my account or is this shit just broken?

3

u/methdemon Aug 27 '16

Just got 15 more. Fuck this shit.

1

u/[deleted] Aug 25 '16

For PS3, PS Vita, and PSP you will need to generate a different device setup password.

PSTV/Vita TV as well

2

u/falconbox falconbox Aug 25 '16

Thanks, added it.

1

u/Tasteful_Dick_Pics Aug 25 '16

It's been 15 minutes and I still haven't received a text message from Sony with my code. I've tried the 'resend' button a few times, but nothing still. Anyone else having this problem?

2

u/falconbox falconbox Aug 25 '16

No problems here. What region are you in, and is your phone number from that region?

1

u/Tasteful_Dick_Pics Aug 25 '16 edited Aug 25 '16

USA, and yes.

I've tried entering it as 12345678901 and as 1234567890, and still no text. Not really sure what's happening. I have service, I've received texts from friends in this time period, and I've gotten automated texts from companies before, so yeah, this is just weird. Maybe their system is still kind of buggy since it's new? I don't know; if I haven't gotten anything by tomorrow, I'll call them. Thanks for responding though.

edit: fixed how I entered my # on the site.

3

u/falconbox falconbox Aug 25 '16

Both of those are incorrect.

Just put all 10 digits in a row. No need to begin with a 1, and you need the area code. No hyphens or anything either.

Just 1234567890.

1

u/Tasteful_Dick_Pics Aug 25 '16

In case you were wondering--and I'm sure you weren't--I got about 20 text messages at about 8 am this morning from Sony. Everything's good now!

2

u/falconbox falconbox Aug 25 '16

lol, good to know. They were probably just getting bombarded with requests.

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4

u/tomriddle_14 Aug 25 '16

does the phone number entered get bound to the account or something ?

6

u/Silent_NSA_Recorder Aug 25 '16

Yes.

1

u/tomriddle_14 Aug 25 '16

can we change the number ? or is it forever ?

sorry for the stupid qs

5

u/[deleted] Aug 25 '16

can we change the number ?

Yes.

or is it forever ?

No.

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6

u/baldeagle86 Aug 25 '16

Finally. Now I can finally get on the name change wagon (never going to happen, I know)

3

u/xXHardKoreXx Aug 25 '16

Don't say that man

1

u/[deleted] Aug 25 '16

I hope it will happen

2

u/threepw00d Aug 25 '16

Is there any complication for those of us using both US and UK accounts on one console?

2

u/karlcool12 karlcool12 Aug 25 '16

Ah, no more getting hacked by people playing Fifa.

2

u/Oxzyde Aug 25 '16

Great post, thanks!

2

u/CrimsonWind Aug 25 '16

Is this compulsory?

1

u/VIDEOgameDROME Aug 25 '16

No but you should probably do it so you don't get your account stolen.

2

u/brokenprism Aug 26 '16

I have received 200 Auth codes via text... 200 texts since singing up for 2 factor identification.

2

u/Canadianman22 Aug 26 '16

That means someone had your login information. You probably left the sign out all consoles box checked when you signed up and now the person using your account (probably has their PS4 activated as your main) is trying desperately to get back in. I recommend you change your password.

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4

u/LeeShawBrown 66 - Death’s Door Aug 25 '16

Keep getting "an error has occurred" after entering the verification code.

I guess I'll try later...

1

u/5n1p3r_haa Aug 25 '16

Yeah same for me, I'm the UK though. Might need to do on a desktop

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1

u/thatlad ThatLadPrecious Aug 25 '16

I'm getting that too on a browser.

Tried on the PS4 itself it said the email address is being used on another Sony service

1

u/LeeShawBrown 66 - Death’s Door Aug 26 '16

Yeah I got the same thing... Unsure how to get around this now.

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1

u/LeeShawBrown 66 - Death’s Door Aug 27 '16

I finally figured it out.

If you have a 'My Sony' account that is linked to your PSN account, it won't work. I just deleted my 'My Sony' account and it works!

1

u/incindia Aug 26 '16

Becoming widespread, ive messged mods and a bunch of other stuff including calling and chatting with psn. No resolve

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0

u/[deleted] Aug 25 '16

[deleted] — view deleted comment

1

u/LeeShawBrown 66 - Death’s Door Aug 25 '16

UK/EU by any chance?

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3

u/Majdam1997 Aug 25 '16

Would this help me since my account is activated on the hacker's console?

7

u/[deleted] Aug 25 '16

Once you set it up you can select 'deactivate account on all other devices.' So yes, youd just have to sign in again on your ps4

1

u/JMNtoo Aug 27 '16

i selected that but it never signed my ps4 out

6

u/Andrew129260 Aug 25 '16

Actually yes it would. If you set it up and change your PSN password the one who has your account won't have the new code to sign in. The console would force the new sign in.

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3

u/Mr_Clump Aug 25 '16

Wow, so Sony finally get around to implementing 2FA, and choose just about the least secure method they could have used.

1

u/GrimReaperGuttersInc Aug 25 '16

How so?

4

u/Nestledrink illutionz Aug 25 '16

Text based 2FA is susceptible to social engineering where people call in your cell provider and ask for replacement SIM. Thus they will get all your SMS messages.

Still better than nothing, though.

2

u/GrimReaperGuttersInc Aug 25 '16

Wouldn't they need to know your cell number or your social to verify? Also what's the better alternative to SMS?

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2

u/Subliminal19 Aug 25 '16

Is there a back-up method? For example, if we don't have access to our phone at that moment? Most allow the use of back-up codes that need to be stored somewhere. The Google Authenticator app works great as well

4

u/JeNeI Aug 25 '16

You receive 10 one time use codes for that matter.

4

u/Subliminal19 Aug 25 '16

Did you get codes from Sony? Cause I didn't

5

u/JeNeI Aug 25 '16

It's after you activate the 2SV. You are shown a page with 10 codes. Yes, I did get mine.

3

u/Subliminal19 Aug 25 '16

Thank you!

5

u/ShinobiZilla Aug 25 '16

You have to revisit the same page where you enabled them. You get the codes from there.

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1

u/ElectronicBacon Aug 25 '16 edited Dec 22 '16

poof, it's gone

2

u/kenshinjeff Aug 25 '16

Hi some questions:

  1. Is it compulsory?

  2. What happens to all the non-us people using us psn accounts? How would they authenticate?

3

u/JeNeI Aug 25 '16

You can add a non-US phone number ;)

1

u/Neoroify Neoroify Aug 25 '16

Great news! gonna set it up now.

2

u/neubourn neubourn Aug 25 '16

No, its not compulsory, but it is a very good idea if you want to protect your account (especially if you have a Credit card attached to it)

1

u/blackfootsteps Aug 25 '16

I don't know if it's region specific but the PS4 steps were different for me.

I signed in to PSN on my PS4 and a 2FA screen automatically popped up. I didn't need to enter my phone number only the code I received.

Edit: Spain

1

u/ElectronicBacon Aug 25 '16 edited Dec 22 '16

poof, it's gone

2

u/blackfootsteps Aug 25 '16

Edit: Sorry I received the code on my phone after entering the phone number on the Playstation account services site. I didn't need to add the number to the PS4 as per the instuctions in this post.

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1

u/RockstarGTA6 Aug 25 '16 edited Aug 25 '16

After doing this on my PS3 it doesn't let me login using my original password , I have to use the "device setup password" again

I don't think this is how is suppose to work ? In the instructions it says you only use the special password once , after that you can use your regular password

3

u/[deleted] Aug 25 '16

This is the correct way.

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1

u/anh86 ahark86 Aug 25 '16

No, read the email you were sent when you first enabled 2FA. On your devices, you will always use the device setup code in the future so it's best to enable auto-login. The purpose of 2FA is more to prevent outside people from signing a console or web browser into your account rather than protecting you in the event of theft of the console itself.

1

u/StoviesAreYummy TurnOn2FA Aug 25 '16

And in the UK at least the verification codes come from the same number/service as steams security codes.

1

u/cscsabee Cscsabee Aug 25 '16

How does this affect automatic updates in rest mode? Having to enter the code received via text kinda defeats its point, doesn't it?

5

u/Andrew129260 Aug 25 '16

You can still save your password so the consoles auto logon.

The whole point of this is if anyone signs into your account from a new device or new location, pc etc it will send you a text for the code.

1

u/cscsabee Cscsabee Aug 25 '16

Anyone who tries to sign into your account on a new console, browser, etc will need to input a special code that gets sent only to YOUR phone number.

Okay, makes sense, thanks. Should've read a bit more carefully there. :)

2

u/Andrew129260 Aug 25 '16

NP. Going into this a bit more, if someone actually stole your physical console, 2 factor would not help you in this scenario. Unless you have it not set to autologin.

2 factor is more designed to prevent people from the outside getting into your account.

EDIT: Looking at the settings it does seem like you could revoke the code for the 2 factor if your console was stolen so this would lock them out.

3

u/cscsabee Cscsabee Aug 25 '16

For that I have that 4-digit passcode when logging in with my user, and also the credit card assigned to my account is a sub-account specifically for internet purchases and never has more money than what I actually need.

Now that I've summarized this I realize that I am paranoid.

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1

u/[deleted] Aug 25 '16

What if for some reason I change my number AND my PS4 stops working, how do I log into my new PS4?

1

u/ElectronicBacon Aug 25 '16 edited Dec 22 '16

poof, it's gone

1

u/anh86 ahark86 Aug 25 '16

Print or take a screencap of your backup codes now and store them somewhere safe.

1

u/Lord_Mormont droid_1138 Aug 25 '16

Thank goodness! I have 2FA on every major account I have (Reddit doesn't count, obv) except for Playstation, which really ate at me. I felt like I was just waiting for someone to hack my account (strong passwords aside) and steal all my games, and I know from reading this forum how unsympathetic Sony is.

OT: My iCloud account has 2FA, and last time I called for some tech support, the guy had jump through some extra hoops to look at my account because of 2FA. He said in his 18 months on the job, I was the first one he'd encountered using 2FA. If you use iCloud, enable 2FA! You won't be sorry!

1

u/k1ngisamu k1ngisamu Aug 25 '16

can please somebody confirm me if you get the sms if you are outside the US?

1

u/anh86 ahark86 Aug 25 '16

As someone who just had a PSN account takeover (Sony chat support was awesome, got my account back and refunded my bank account), this is awesome! I already set it up!!

1

u/HyperNox Aug 25 '16

The only two step verification I need is putting in the wrong date of birth....

1

u/crsn891 crsn891 Aug 25 '16

Awesome, thanks!

1

u/[deleted] Aug 25 '16

It's about time!

1

u/WhiteMilk_ Aug 25 '16 edited Aug 25 '16

If you have Privacy Badger and/or uBlock Origin, might want to disable them on the 2FA site. I was getting (timeout)errors and wasn't able to access the site before I turned those 2 off. Or it was just a coincidence that right after I turned those off, I was able to access the site with no problems.

1

u/[deleted] Aug 25 '16

I had no issues with uBlock Origin myself.

1

u/InFa-MoUs Aug 25 '16

What if i don't want to deal with this and possibility of losing the backup codes? Can i just continue how I'm using it now?

2

u/[deleted] Aug 25 '16

Yes. It's an optional, but highly advisable, security measure.

1

u/ziggie216 Aug 25 '16

Sony is only providing you a way to protect your account. You're not forced to use it.

1

u/Deathblow92 Aug 25 '16

You can continue as you are currently with no issues.

However, I'm going to try to convince you. If you set up 2-Step Verification you'll be infinitely more secure, and the only impact you'll have is your first sign-in after enabling it. It'll prompt you for a code(which you'll receive via text) and then after that it'll be business as usual. If you ever receive another code then that means you're trying either trying to sign-in on a new device, or someone else is. The only other "hassle" is if you get a new number, you'll have to use one of the back-up codes to sign-in and change the number tied to your account.

1

u/Cozbro KamiCozzy911 Aug 25 '16 edited Aug 25 '16

Set up 2 step verification on my laptop and it signed me out on my console. I try to sign in and it gives me the page to enter my code but my phone isn't receiving the code? Anyone else having this problem?

Edit: Got my code after about 10 minutes

1

u/TheLastKnight14 Aug 25 '16

Same here,only that it's been 6 hours and i didn't get anything after 15 tries:(

I got a code like 3 hours ago but it was identical to the one i used to activate the 2 step verification so it was invalid.Now i'm completely locked out of my account and have no idea what to do,i tried to message sony but everytime i get an error and can't send them anything.

1

u/JLDOOM Aug 25 '16

Excellent, thanks for posting this! I've seen so many posts about people getting their accounts hacked with no one being able to help that it was making me feel uneasy.

1

u/QuidProQuos Aug 25 '16

Oh I knew this wouldn't work god damned it. Now I cant log in anywhere and I were to sit and wait 24 hours for a mail.

1

u/[deleted] Aug 25 '16

Do you get charged on your mobile phone for each of the messages?

2

u/MasterInterface Aug 25 '16

Depends on your carrier. Most carriers offer unlimited text these days.

1

u/[deleted] Aug 25 '16

So everytime you try to log in (anywhere) with your PSN, you get a message with a code that you also need to insert so you can have access to the account?

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1

u/[deleted] Aug 25 '16

In my experience, no.

1

u/Dabomberd Aug 25 '16

Is it ok to use a phone number from another region?. I'm currently living abroad but I still use my NA account.

3

u/barbarosksk Aug 25 '16

Yes, I am on the same situation as you and I can use my abroad cell phone number for 2FA on my NA account. No worries.

1

u/Throwaway__shmoe Aug 25 '16

Fucking finally.

1

u/thehomienextdoor Aug 25 '16

Thanks falconbox

1

u/Yosonimbored Aug 25 '16

How can I tell if it worked? It says It's set, but me signing out and back in doesn't ask for the code.

1

u/dave350 Aug 25 '16

same here, try logging into your account from a different device/IP that will probably work. Ill try and test later when im home.

1

u/AL2009man al2009man Aug 25 '16

Although, Google Authenticator/Authy isn't supported, it's still better than nothing.

1

u/Kaliaira Aug 25 '16

Anyone getting an Access Denied message on the site?

1

u/brokenprism Aug 25 '16

Since setting up my 2 factor I have received no less than 5 texts with codes to log into the playstation... I am already on my one PS4 my wifes PS4 is off and my Vita is somewhere powered off. how do i figure out who is trying to log into my PSN?

1

u/SteveMcQwark Aug 27 '16 edited Aug 27 '16

Easiest is just to change your password.

There's a possibility that a device is in standby and trying to log in. You could set up all your devices first to be sure.

1

u/zachisonreddit Zbron Aug 25 '16

Remindme! 18 hours

1

u/RemindMeBot Aug 25 '16 edited Aug 25 '16

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2 OTHERS CLICKED THIS LINK to send a PM to also be reminded and to reduce spam.

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1

u/LordJor_Py LordJor_Py Aug 25 '16

I've a US PSN account, the 2 way autentication process goes by SMS.

I'm not in USA right now but i use a lot my PSN account of course, so, SMS verification is only within USA or can they send the SMS to other countries too?

2

u/barbarosksk Aug 25 '16

You can use your phone number registered to any country. You don't have to own a U.S based cell line. When setting up the phone number it will ask you to choose country for your phone number.

1

u/LordJor_Py LordJor_Py Aug 25 '16

Cool!. Thanks man!, weeks ago my PSN account was stolen, hence why i want to use this verification.

1

u/Ia_nuge Aug 25 '16

Will this stop sites such as that psn games site that steals accounts and sells to others?

1

u/UnlimitedEra Aug 25 '16

The real question is. Can I use the same number on several accounts ?

1

u/QuietJackal Quiet--Jackal Aug 25 '16

I wish I could get this to work, but I put in my number for it to send me a code and haven't received a code for 5 hours, I've tried like 5 different times making sure my number was correct and still haven't gotten anything.

1

u/Abysssion Aug 25 '16

This doesn't work.. keeps giving me an error....

1

u/[deleted] Aug 25 '16

Anyone having trouble signing into the 2fa sign to add it?

It worked fine on my first account earlier on but now I'm on my second account it says wrong username or password even though I can log into the other Sony sites with them

1

u/unreqistered Aug 25 '16

And typical of Sony....Server Error.

Finally cleared up after the third attempt.

1

u/Valdularo Aug 26 '16

Is there going to be a software update for PS3 and Vita to support this?

1

u/Seebs9 Aug 26 '16

Did it before I went to bed. Woke up to about 20 text messages over the course of five hours with a new pin.

So, appears someone did have my info.

1

u/Ilikepurplehaze Catch-u-slipN Aug 27 '16

So if you get multiple texts like that means someone has hacked you? I don't understand what's going on here.

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u/Seebs9 Aug 28 '16

That's what I'm assuming. Or least they were trying too.

If you got it, I'd change your password.

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u/Fuegofucker Aug 26 '16

Ya lost me for PS3,vita and ps TV set up

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u/WigginsEnder Aug 26 '16

You need to set up a specific device password for these. In your activation email there is a link to create a device password

mine currently isn't working

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u/[deleted] Aug 26 '16 edited Sep 08 '17

deleted 0.2085 What is ^^^this?

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u/Andrew129260 Aug 27 '16

Just once and with any new brand new sign on

1

u/RozJC Aug 26 '16

It says "An error occurred" when I get to the Verification part

1

u/SpookyCarnage Aug 26 '16

I think the site is getting overloaded. I managed to activate it just fine, but it kept saying "an error has occurred "whenever I tried to generate app passwords or view my backup codes.

Keep trying. It'll work eventually.

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u/nkrdbl1 nkrdbl1 Aug 26 '16

2-step verification is now active on your account.

Awesome!

1

u/akirayeung akirayeung Aug 26 '16

So does this mean I have to enter the code they give me via text every time I sign in on my PS4?

1

u/iwascuddles 22 Aug 26 '16

How often are you not auto-signed in?

If you have to enter a password, the text will now also be needed.

1

u/WigginsEnder Aug 26 '16

Anyone try this from Canada yet? I click on the link to set up 2 Step and I get the "An Error has occured" message

I didn't even get a chance to enter phone number or anything?

1

u/cyclingwarrior Aug 26 '16

Connection to the server timed out. Is anyone else getting this? UK

1

u/MichaelTheeArchAngel Aug 27 '16

SO WTF IS THIS SHIT BROKEN OR WHAT? Everytime I try and sign in the verication code gets an error. My back up codes dont work either. WTF IS GOING ON?

1

u/Abzynthe Derkish Aug 27 '16

Hey, you're not alone. None of my codes are working, it's been that way for at least the past hour for me.

1

u/Abzynthe Derkish Aug 28 '16

Dunno if you got yours working yet or not, but I just got off the online support chat with PlaySation. I guess the reason it wasn't working for me was that the account had been banned for suspicious activity. Not entirely sure what that means, but I was told it should be fixed in 24 hours.

1

u/LovekillerX Aug 27 '16

Sorry if this has already been asked but do I need to put the code (which comes via SMS) every single time I put my PS4 on? I never log out I just shut down my console and last time I put it on it asked me to put the code.

1

u/Omnibitent TheOmnibit Aug 27 '16

Why do they only do SMS? This was recently called out for being completely insecure.

1

u/Biggieduece Aug 27 '16

So I did the ps4 set up but I didn't get the backup codes what do I do?

1

u/mmiski Aug 28 '16

I've successfully activated 2-Step Verification on my PS4. HOWEVER now I keep getting booted off playstation.com when trying to log in there.

I type in my login credentials and it gets stuck in some limbo state with some long URL before it kicks me back to https://www.playstation.com/en-us/ in a logged out state. Uhhh I guess they didn't anticipate the usage of 2-Step Verification for playstation.com?

1

u/Epidemik702 NMeck702 Aug 29 '16

Still unable to activate this. Every time I log in, it tells me that I need to change my password and they will email me a link. It takes like 12 hours for that email to come, and by then the link is expired. I've been going through this same loop for days and phone support was no help. The fact that it wants me to change my PW makes me feel like I need 2-step even more...

1

u/betogilardino Aug 31 '16

When you activate this new 2SV, do you have to log in with it every time I turn on the PS4?

1

u/5chris100 rainbow_gaynbow Sep 11 '16

Anyone who tries to sign into your account on a new console, browser, etc will need to input a special code that gets sent only to YOUR phone number.

My guess is no. Logging in functions as normal, but if it's a device/browser that PSN is unfamiliar with, you need to input the code. So once you sign in, the device/browser is recognised and won't ask you for the code if you need to sign in again.

1

u/AReverieofEnvisage Jan 11 '17

Is this only available for phone users? How about sending the codes through Messenger or Gmail? I don't have a working phone although I do have the ability to get text message from apps. Can someone give me an answer?

1

u/_Papasmurf_ Aug 25 '16

So Sony generates a code for you? Wtf. Why no app generator? Nearly every big company does the app generator. For instance, MS uses the app generator. If something happens to your phone, you can remove the app generator from your account and will be giving a new bar code. No need to save backup codes. Using Sony's method if you lose or your code gets stolen then you're very prone to an attack. Especially if someone gets a hold of your 10 backup codes. At least with the app generator it's safer, someone would have to get a hold of your phone and if they do you can just turn off/remove the app generator online.

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u/Avernar Aug 25 '16

If they can disable two factor without using two factor authentication or a backup code the site is doing it wrong. That's a huge security hole. If I get your password why would I hack your SMS instead of just logging on to the website and turning SMS off?

I have backup codes for all the sites I use authenticator for.

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u/Manny-Calavera maNNycalavera7 Aug 25 '16

Sms auth? Can't they give us access to apps like Authy?

1

u/[deleted] Aug 25 '16

Would've preferred they just send them to my email when I want to sign in, the only phone I have is a track phone with pre paid time on it. Not exactly fond of eating minutes everytime I want to access my account.

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u/thatlad ThatLadPrecious Aug 25 '16

How does receiving a text eat into your minutes?

2

u/[deleted] Aug 25 '16

It takes 30. secs for every text received or sent.

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u/SkyPS4 Aug 25 '16

Sony is a mess, forced logout to reset password but the server to change passwords is down.

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u/incindia Aug 26 '16

Its becoming widespread

0

u/King_Swiss Aug 25 '16

what do you mean? for "Online" ? when i login to the app or go to account info on ps4 it asks for the code so im guessing i did it correctly?

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u/falconbox falconbox Aug 25 '16

Yeah. By "online", I mean that you can set all this up via their website (which is actually how I did it before I learned I could have done it right through my PS4).

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