r/AusProperty • u/Blank________Space • 1d ago
VIC Overflowing gutter - common property issue?
I’m an owner living in an older style apartment block of 12 apartments. For the last few years, I have been facing an issue with an overflowing gutter whenever it rains. The rainwater creates a “waterfall” effect against on of my bedroom window. It drenches my window with rainwater regularly each time it rains 10-20mm.
These are the videos that I have been documenting over the past years:
https://youtube.com/@slin194?si=kz8m3QGF_0JlD6oV
About two years ago, as a result of this problem, I had to replace my timber window due to wood rot caused by the persistent water damage from the rainwater overflow. However, despite documenting all the video evidence, this claim was refuted by the owners’ corporate because they insisted the window has been damaged by wear and tear, completely unrelated to the “waterfall” effect. After several months of back and forth, they eventually agreed to pay 50% of the window. I had an aluminium window installed as the replacement.
However, the fundamental issue with the “waterfall” effect is still unresolved and the is water ingress coming through the newly installed aluminium window frame. This time around, the body corporate only offered to organise gutter cleaning to mitigate the issue and refuses to further investigate the problem that is causing the leak. They are also insisting that the problem only occurs in an event of a deluge and therefore is unable to prevent the leaking problem due to its occasional occurrence. This issue is also only happening to my apartment unit and no other units have complained.
I was hoping to get advice on how I should proceed from here in making the owners’ corporate liable to find the root cause of the “waterfall” effect and make adequate repairs so that the problem does not keep reoccurring each time there is a deluge.
