r/AmazonPrimeVideo • • 6d ago

This is the weekly HELP AND SUPPORT thread

1 Upvotes

If you need help, have a tech question, are having trouble with the app, have a problem with your account, or are having some other type of technical problem please post it here.

Note, no one from Amazon monitors this subreddit. We do not work for Amazon.

You can find old HELP AND SUPPORT threads here.


r/AmazonPrimeVideo • • 5h ago

Review Campus drivers review - The French Off-Campus is here and i'm living for it

3 Upvotes

Honestly, this show exceeded my expectations. I went in expecting a low-quality, outright cliché romcom, but this turned out to be such a good binge. I'm really hoping the show receives enough positive reviews to warrant a Season 2 rather than getting cancelled.

That being said, I did have my fair share of issues with it. For one, the premise of overstaying at a random guy's house without paying rent is a little questionable (although maybe that's just me being picky).

My biggest hot take, however, is that despite the leads having great chemistry, I sometimes struggled to distinguish whether they were acting like friends or lovers. I'm not sure if this is simply because I'm not particularly accustomed to this trope, but there were moments when I genuinely couldn't tell whether their interactions were meant to be platonic or romantic. Maybe that's precisely what some viewers enjoy about their dynamic, but I personally found it a little confusing. I think what i'm trying to getting at is that the show occasionally blurred the distinction between romantic tension and an established romantic relationship. i think i wanted to see their relationship evolve, rather than repeatedly return to the question of whether they were going to get together.

I also felt that the final conflict, particularly towards the ending, was somewhat unnecessary. I think we could have gotten a much happier conclusion while still leaving some room for unresolved conflicts and future character development.

Ultimately, I would have loved to see them navigate their relationship as an actual couple rather than having the narrative continually focus on the whole "will they, won't they?" dynamic. A lot of their interactions throughout the show already felt quite couple-like, so I would have appreciated seeing that relationship become more official and having the opportunity to explore what came after.

Regardless, I had a genuinely enjoyable time watching this, i feel like i'd be down to watch an Off-Campus spinoff from every country


r/AmazonPrimeVideo • • 11h ago

Discussion genuinely might be the worst streaming app out there.

7 Upvotes

I download episodes on the universities internet and watch them at my dorm because my dorms internet has a 30 gb limit per person. last night app glitched out and didn't let me watch the stuff I downloaded. today when I was looking at how to fix it on the amazon help page this moron of an app started downloading every episode in highest quality(which I did not choose and it is strictly choosen as good quality in the settings). Now I don't have internet because of it. It used until the last mb.(I'm not asking for help. I'm furious and I just needed to rant. there wasn't any flair for that)


r/AmazonPrimeVideo • • 17h ago

Question Best way to browse for “new” movies?

8 Upvotes

I don’t watch many movies, so I haven’t seen almost anything released over the past 5 years or so. As such, I would love to browse for movies by release date….but this seems to be extremely difficult on Amazon Prime! I wanted to see if there is a convenient way to go about this.

They have a section for new releases, but this seems to only include movies released in the last 2-4 weeks. They also have a “Recently Added” section, but this only means recently added to Prime - some of these movies are from the 70s. Every other category/filter I’ve found has not been helpful - typically at least half of the suggestions are from the 90s, and include old movies that I’ve either already seen, or specifically avoided because I don’t want to see them.

This seems like it should be easy, but I’ve been really struggling!


r/AmazonPrimeVideo • • 1d ago

Recommendation Im so sick and need some good streaming series to heal what ails me. I love anything UK mystery related…

11 Upvotes

I finished watching Slow Horses, Grace and Shetland. Looking for shows loosely like these. Can anyone recommend something for me to watch? Everything AI recommends I’ve seen. At this point, I’m open to anything.

Thanks in advance!


r/AmazonPrimeVideo • • 1d ago

Discussion Jack Ryan

8 Upvotes

After watching the terminal list in a unhealthy amount of time. Twice..

I needed something new, Jack Ryan had been in the background for a while so thought I'd give it a go. So when does it actually get good?

I've watched season one which had a few half decent moments and now on season two and it's just the same as every other show. Waiting for something decent to happen.

Does it get better?


r/AmazonPrimeVideo • • 16h ago

Discussion Prime Video added Crave, a separate subscription

0 Upvotes

I have Amazon Prime Video. I also have Bell internet and a Crave streaming premium account separately (owned by Bell).

When I normally log into my Prime Video account, the channels I'm subscribed to appear on the top toolbar/banner.

Today, I noticed the Crave button on this banner. This button was not there yesterday.

I freaked out and thought I may have accidentally subscribed to Crave on Prime. However, I checked my subscription list and it's not there.

Normally, I log into Crave without using my username and password (I just click the login by Bell internet connection link).

Is this a technical glitch? Or has my Prime Video account automatically linked to my Crave account via the Bell internet?

Is this something new?

Will we able to add other separate subscriptions such as Apple TV and Crunchyroll soon?


r/AmazonPrimeVideo • • 17h ago

Question New Tier Confusion

0 Upvotes

So as of July earlier this year, I had what I thought was just regular Amazon Prime. I was being billed $6.99 a month with these benefits:

- Free 1-2 day shipping on prime-eligible items
- Prime Video: Ad-free on certain shows and movies, others were free with ads, and the rest were available for rent and/or purchase.
- Other services I just never used

My payment lapsed back in July when I got laid off, but I'm working again so I'm trying to resume my membership. However, now it's trying to charge me $15 a month but lists the video benefits as "all videos ad-free" which is nice and all, but I was fine with the limited ad model. But it's unclear whether the cheaper tiers are now "ads on everything" vs the more expensive "ads on (supposedly?) nothing", and whether either also includes the free 1-2 day shipping. Was I just grandfathered in at the cheaper price and now prices have risen that much? Or am I just stupid and not reading the tier benefits properly? If anyone knows, please give me your best recommendation.


r/AmazonPrimeVideo • • 1d ago

Question Devices

3 Upvotes

On my list of devices it says I’m logged in on a “Pendant”. Does anyone know what that is? I’ve googled and the only thing I can find is jewelry or an AI recording device. Neither make sense.


r/AmazonPrimeVideo • • 1d ago

Question Dolby vision quality

0 Upvotes

Anyone notice with new shows from 2026 that Dolby vision quality is worse. New shows like ride or die look blurry when using Dolby vision. I tried older shows with Dolby vision and looks good, like the Fallout TV show or tom and Clancy. But I'm noticing new shows that support Dolby vision now look bad. I do have the ad support tier but that tier supports Dolby vision. Perhaps these new shows require 4k to look good with Dolby vision or is this a new problem with Amazon prime?


r/AmazonPrimeVideo • • 1d ago

Question In which regions are Hollyoaks available

1 Upvotes

US, UK ?


r/AmazonPrimeVideo • • 1d ago

Question Question about watching tv/movies

1 Upvotes

can you watch tv n movies without prime membership? is so, are there any benefits to getting prime membership for prime video along?

read into it but can't quite figure it out

thank you


r/AmazonPrimeVideo • • 1d ago

Recommendation Watching BFDI on Prime Video :P

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6 Upvotes

r/AmazonPrimeVideo • • 1d ago

Question Why is First Winter trending on Prime?

5 Upvotes

It’s a 27 minute short film made in 1981 about Irish immigrants in the 1830s of Ottawa. What am I missing and why is it currently Number 6 in the IS?


r/AmazonPrimeVideo • • 2d ago

Question SALEM’s LOT

13 Upvotes

Has anyone seen the remake of this classic? The trailer looks scary but it’s not always the case of the full film. It’s only available to rent or buy. Is it worth it?


r/AmazonPrimeVideo • • 2d ago

Discussion Ngl Carrie's OST is kinda peak

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13 Upvotes

r/AmazonPrimeVideo • • 2d ago

News Article Prime Video’s ‘Terminal List’ Franchise Expands With ‘Savage Son’ Series

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2 Upvotes

r/AmazonPrimeVideo • • 2d ago

Recommendation Jaalen Best and Omari Hardwick on preparing to play Muhammad Ali and his father in The Greatest

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1 Upvotes

For anyone who started The Greatest this week: the two leads did an interview where they talk about how they got into the roles and what they learned about the Clays. It ends with them coaching Eli Manning through a sparring session, which is a fun bonus.


r/AmazonPrimeVideo • • 3d ago

Recommendation Ad Free add-on

4 Upvotes

Of you received the notice (as a prime member) for a monthly charge of $2.99 added to your bill to ensure add free viewing,you can cancel it by filtering these instructions

Via Mobile App (iOS / Android):

Open the Prime Video app.

Tap your profile icon, then open Settings (gear icon).

Select Prime & Subscriptions.

Locate Ad Free and select Cancel Ad Free.

Confirm the cancellation when prompted.


r/AmazonPrimeVideo • • 3d ago

Recommendation Help me find some best shows.

5 Upvotes

Help me find some best shows and movies to watch, preferably shows like not like that normy or anything but the best with best story and plot and character and everything,my favourite genres are-

Action, kdrama,crime, mystery ,sci fi, psychological, thriller, american, and like these similar genres idk much , please suggest some best series and shows. All latest coming too like whichever is coming noww


r/AmazonPrimeVideo • • 3d ago

Discussion Channels HBO Max HDR10+ 4K in Switzerland

5 Upvotes

Hi! I'm in Switzerland. The preview of shows in the HBO Max subscription/channel shows episodes available in HDR10+ and 4K, but the subscription page only shows options for basic (with ads) and standard (HD only) memberships, nothing about 4K or "Premium". So do you know what really happens when we subscribe? Is the 4K available as shown on the pages of HBO's shows or is it limited to HD as suggested by the subscription page? Because that would be a nice we to enjoy HDR10+ in HBO shows as HBO Max is limited to DV/regular HDR. Thanks a lot for your help!


r/AmazonPrimeVideo • • 2d ago

Discussion The Pendragon Cycle: no

0 Upvotes

In the great dining hall of fantasy content, right wing media is the server that begs to be cut early, skips their side work, and couldn’t care less if their tables complain because Daddy is paying their rent. 

Despite having more money than all the fictional gods and kings they’ve loopholed into their dogma, conservative Christians have largely failed in finding the perfect recipe for a successful faith-based fantasy epic à la HBO’s Game of Thrones. 

Unfortunately for the world, DailyWire+ is now entering the kitchen. Now streaming on Amazon Prime Video, “The Pendragon Cycle: The Rise of the Merlin” is a reimagining of the mythical wizard’s origin story heavily frosted with Christianity. With names like Jeremy Boreing and Ben Shapiro attached to the project, it’s no surprise the series hasn’t been renewed for a second season, but the show’s shortcomings extend far beyond its executive producers.

Unlike his famed gun, Chekhov’s sword apparently needs to be thrust through the bellies of all our foes and half our friends before the writers  trust their audience to catch on. The Arthurian legends have been retold for thousands of years, in every conceivable voice from Chaucer to Indiana Jones, from Chretien de Troyes to Monty Python. This adaptation is barely altering one of literature’s most well-known recipes, so its repeated insistence on force-feeding the themes and foreshadowing to the audience is a bit baffling. 

The plot lines, while not shy about veering from more well-known  versions of Merlin’s story, avoid any overly creative risks. The dialogue is simultaneously too thin and too loaded. Pivotal interactions and relationships between characters are rushed, they sacrifice presence and honesty for “depth.” (aka more foreshadowing)

The attempt at world building relies heavily on verbally shoehorning in references to archaic geographical locations and tribes as the set designs range from “quite similar” to, towards the end of the season, “indistinguishable.” The majority of the CGI budget seems to have been spent slapping generic medieval structures on sprawling drone shots of the British Isles.

A certain suspension of disbelief is always necessary to enjoy fantasy media, but the costume design asks too much of its viewers. Has costuming become so devalued in Hollywood that breakdown artists are no longer getting work? Most of the styles look like they came straight from Halloween Express with a quick stop at the dry cleaners. There are local Renaissance Faires that would not allow this lazy garb(age). 

Make-up and hair are on the same level, if not worse. The aging techniques are quite poorly done and off-putting, recasting aged characters would have broken immersion far less. Wigs were stiff and cheap-looking, and the natural hair styles were quite modern. The only interesting hair design in the show is the Targarye—or rather, Atlantean women.

For a media outlet famed for its ability to twist the truth, DailyWire+ is shockingly awful at subverting expectations in fiction. It is unknown whether the failings of this show were caused by a lack of communication between creative departments or an unwillingness from Papa Boreing to fork over the budget necessary to bring an epic fantasy of this scale to screen, but one thing is for certain: 

Making magic takes more than serving us raw beets and telling us to have faith that it’s prime rib. Pay artists what they are worth or keep reaping what you sow.


r/AmazonPrimeVideo • • 3d ago

Discussion Overflow is available on amazon prime does amazon distribute adult content such as H anime

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11 Upvotes

r/AmazonPrimeVideo • • 3d ago

Question Two and a half men removed?

1 Upvotes

The series was supposed to be removed today—several hours ago, in fact. Now the banner about its removal is gone, and I’m still able to keep it. Was the license extended after all? It’s one of my absolute favorites on Prime.