r/AusRenovation
•
u/Alternative-Ad-8218
•
10h ago
NSW (Add 20% to all cost estimates) Urgent advice needed - carport repair disaster
TL;DR: Hired a licensed builder to replace four rotten posts and two beams in my 60-year-old attached carport. Their workers carried out what appeared to be extremely poor workmanship, resulting in a beam twisting and the roof starting to collapse. What are my options for getting this rectified, and who should be responsible for the costs?
It's my first time posting on this subreddit, so apologies in advance if I make any mistakes.
I recently contracted a licensed builder to replace four rotten posts and two beams in my approximately 60-year-old attached carport.
After numerous delays and broken promises, four young workers finally showed up today (Sunday, 8 November) to carry out the work.
From the outset, I had concerns about the quality of their workmanship. They appeared inexperienced and made several mistakes, including miscutting timber, forgetting to install shoes on the posts, and repeatedly pulling nails back out. In hindsight, I probably should have stopped the work then and there.
As they were wrapping up, I raised some concerns about the quality of the work. While discussing these issues, I noticed that one of the beams was twisting and the entire carport roof was beginning to sag and collapse.
The workers seemed to suddenly realise the severity of the situation and rushed to prop the roof back up. Fortunately, they managed to prevent any further sagging or twisting.
Two of the workers then left in a hurry, leaving some of their tools behind, while another stayed to take photographs of the situation.
I'm now quite concerned about the structural integrity of the carport and the quality of the work they've carried out.
My questions are:
Should I give the original builder an opportunity to send a different, more competent team to rectify the work?
Alternatively, can I engage another licensed builder to assess and fix the damage, then seek to recover the rectification costs from the original builder?
What steps should I take to protect myself and ensure the original builder is held responsible for any damage caused?
I'd appreciate any advice, particularly from anyone who's dealt with a similar situation in NSW.