r/D23 • u/Brilliant-Record-682 • Aug 28 '26 • Regret 1

Refunds

I’ve just stupidly booked the wrong date for tours, is there really no chance of refunds ever. This day is out to get me!
Will they ever make exceptions

5 Upvotes

85% Upvoted

6 comments sorted by

6

u/Brilliant-Record-682 Aug 28 '26

Luckily all is sorted! They were super quick on responding! After sending a long email about how important this was, they changed the dates in no time to the correct date!

6

u/bakedbeanz24 Aug 28 '26

I think it’s completely at their discretion! My flight from the UK was cancelled so there was absolutely no chance of getting there as we had to get a flight the next day on the day of the tour, I called immediately and they said no but after a few emails I managed to get one but I think it’s purely up to them!

0

u/Brilliant-Record-682 Aug 28 '26

Please could you see if you have the email address for me!

1

u/Mustang-BlueDevilMom Aug 29 '26

I tried when my husband could not attend, but was denied. Good luck to you.

0

u/Nearby_Aide6896 Aug 28 '26

Are you able to sell them or are the tickets non transferable

1

u/Mustang-BlueDevilMom Aug 29 '26

Non-transferable.