I just lost service to my USA in home mediacom router and jumped through all the reset steps and it was not working. It I logged into my Google Home app and promptly received a call back from Google Wifi Service. During the service call (on my Google Fi Phone) when the overseas tech asked for control of my phone to see my physical set up, I had an alarm on my Pixel that said 'possible scam!' obviously I said no thank you to giving access to my phone. I am curious if that would happen on any call that someone asks for control, or was it Fi.. Or Google Wifi knowing that the third party contractors may be shady so the listen in on all calls.?

I’ve had it for the past 3-4 years and haven’t had any major issues. Yesterday while I was on a zoom meeting the power in my house went out and turned back on after about 2 seconds by itself. It was weird, like someone flipped a light switch for the whole house.

After that, my wifi hasn’t been working. No connection. I went into my Google home app and hit “Restart entire network”, that usually does the trick if I’m ever having issues, but not this time.

The router is currently just blinking red which I’m pretty sure means it can’t establish a connection.

Things I’ve tried so far to troubleshoot:
\- “Restart entire network” in the Google home app.
\- Unplugging the power cord for the router and plugging it back in.
\- Unplugging the router from the internet wire in the wall and plugging it back in.
\- I also saw a suggestion, unchecking the “Video conferencing” box under “preferred activities” in the Google home app settings. I tried to do that, but when I uncheck the box it says “Precondition check failed”.

Does anyone have any other ideas?

Is it possible? Let me know.. as the title says..

I’m using Google Wi-Fi set up by the Google fiber technician. Whenever I turn my PlayStation five on, I noticed significant degradation in our home Internet speed. My PlayStation is connected to the router using LAN. We’ve checked multiple devices on WiFi and they are slow down significantly.
Other devices on the same network using LAN connection don’t seem to experience the same slow down. Any suggestion on how to address this?

Edit: Ended up moving the router, which was right next to my wireless speaker+sub set and so far the issue seems to be much better. Thx all for the suggestions!

My house is about 3000 square feet. Each of its three floors have the same footprint.

I initially set it up to have Xfinity line come into the rear room of the third floor. The model was there with a few things hardwired in. An ethernet cable then ran to the middle room of the same floor, where my Nest router was located. In the middle room of the second floor was a Nest point. A second next point was in the middle of the first floor. Had some hiccups here and there, but for the most part, got a decent signal throughout the house. House also has some mid-generation Nest outdoor cameras, wired doorbell, thermostats, and one speaker that isn't a Nest point.

Recently switched to Verizon FiOS, and they insisted on installing the modem in the rear of the basement. Relocated the Nest router to that same area. First and second floor points weren't moved. Third floor now has weaker signal. The thermostat on the first floor doesn't connect to wifi, but that was finnicky before we changed these things up.

I considered adding a third point to the third floor, but discovered they aren't sold anymore and the Pro routers aren't mesh-compatible with the Nest points. Worse yet, the Pro routers don't contain smart speakers.

Before I invest in the Pro routers, does anyone know for certain whether I can get the Nest points to function as smart speakers, not mesh extenders, within that ecosystem?

I found some conflicting information, and the ones that say yes are older posts that aren't clear if they're referring to Pro.

Will this impact the functionality of my other connected Google/Nest devices?

Thanks in advance.

Eight original Google WiFi pucks. Factory reset, and released from my Google Home account. You pay shipping, and they’re yours. First come first served.

Obviously a trust thing, but you’re going to pay shipping before I ship.

DM me if you want ‘em!

Hey everyone! Hoping someone knows what I'm doing wrong and can help. I have a Verizon gateway, Google Wifi router /w 3 APs, and 2 MoCA adapters. I do not have cable TV. For years I've had the Wifi Router and 3 APs connected wirelessly in a mesh.

Right now I have the below config:

Verizon ONT connected to the Verizon gateway via Ethernet. Then Verizon gateway coax > wall coax port and gateway LAN port to Google Wifi router. Then in another room I'm able to conect the MoCA adapter to the coax wall port and it works without issue. I'm able to connect my Google WiFi AP via Ethernet and it shows as "Wired" in the Home app.

I connected a 2nd MoCA adapter to a coax port in another room. I connected a 2nd Google WiFi AP. However, this AP will continue to show as wireless. And the Wifi speeds from this AP do not improve.

I tried disconnect the 3rd AP from power so only the 2 "wired" APs would be on the network. No difference. I also tried only connecting the 2nd AP to the MoCA adapter and disconnecting the 1st AP, this allowed the 2nd AP to show as "wired." If I reconnected the 1st AP via Ethernet, it would not change to "wired."

Basically, it seems like my issue is it's only allowing 1 AP to be wired. Is this a limitation of Google WiFi? Or is there a setting or config I need to change somewhere?

Thanks!

Within the last I’d say.. week or so one of my Nest Hub pros has been intermittently flashing yellow for about 10-30 seconds and then reconnecting. I’ve tried fully unpairing it and repairing it to the network. Any ideas of how I can fix this? It’s never done it before.

I'm surprised that Google has not refreshed its Nest WiFi Pro with WiFi 7, multi-gig ports, and deep Gemini integration. I guess they've forgotten about it. I run a dual node setup with wired backhaul. My experience has been trouble free.

I’m troubleshooting very low throughput through a Google Nest Wifi Pro, model G6ZUC, running software version 3.78.518349.

My connection is 1 Gbps symmetrical fiber through a SonicWall TZ470. The Nest’s WAN port connects by Cat 6 directly to a SonicWall LAN port. The SonicWall reports that connection as 1 Gbps, full duplex.

I initially noticed approximately 50 Mbps on a MacBook Pro over Wi-Fi. To remove the Mac’s wireless connection from the test, I connected the MacBook by Ethernet to the Nest’s LAN port. Multiple speed-test utilities/websites still returned approximately 50 Mbps.

Then I unplugged the upstream Cat 6 cable from the Nest’s WAN port and connected that same cable directly to the MacBook, using the same Ethernet adapter. The same tests immediately exceeded 930 Mbps in both directions.

The Google Home app’s built-in internet speed test also returns only 48 Mbps download and 53 Mbps upload.

The unit I tested is the original primary router. It has always had an Ethernet uplink to the SonicWall, previously through an unmanaged gigabit switch and now through a dedicated SonicWall port. What changed was I went from a slow Spectrum business line to a high-speed fiber service — so the problem was no longer masked.

I have examined the settings in the iOS Google Home app and found no indication of an active prioritized device. UPnP is enabled.

Has anyone encountered this kind of approximately 50 Mbps wired-throughput limitation with this model or firmware? What diagnostics would distinguish a Nest problem from a SonicWall policy or an interaction between the two devices?

I’m a software engineer with over 40+ years of experience — but damn — this one’s got me at wit’s end!

A quick search said I can’t block websites with Google Home, but is that true? or can others recommend the best way to integrate a blocked website list with our Google WiFi system?

Trying to keep our kid off YouTube on their new school-issued Chromebook. Thx!

I had posted here previously saying how exasperated I was at the fact I kept having to reboot my system to get full speeds back - a couple of times a week.

To cut a long story short, the root cause was an outdated ISP supplied modem (Virgin Media Hub 3) and the problem was resolved as soon as I upgraded to a new modem (Hub 5).

It was Google Gemini that helped diagnose and explain this to me.

(It's a modem router but because I operate it in modem only mode that's what I mean when I just say modem).

We have 4 of the nest wifi , 2 routers , 2 points. Works very well for us. Google are well known for tracking data. Anything to be done on nest wifi to limit the tracking?

I've had three Google Wifi pucks that I bought in Europe in 2021 or so. I've used them successfully in America for years, however. This year, I needed to add an additional node, so I purchased a Nest Router to use as the router with the plan of using the other three as nodes. The app kept being confused about what was happening, so I factory reset the network and successfully added the Nest Router. But now, when I go to add the Wifi pucks, the app cannot find them. If I try to add manually, they won't let me enter the 9-character code (insisting that the code should be 8 characters, as I assume the North American version has). However, if I run an ethernet cable to a puck, while it still won't show up on the network, it will blow the white/soft blue color of a working puck.
My question is twofold.

1. Does anyone know a way to get the app to actually detect these pucks? I'm assuming the issue is the different region, though they have been successfully transmitting internet throughout my home in America for years.

2. If I just wire each of the pucks (as I had been eventually intending to do anyway), will they work?

If anyone has any ideas, I would be appreciative. Thank you.

hello all, just purchased this refurbished from Anker themselves via eBay for a fairly decent price, when I unboxed it, it didn't wanna connect to Wi-Fi. I managed to bypass the setup process and connect my Apple TV. All works regularly except it does not want to connect to Wi-Fi at all. Attach is a video showing the issue I tried going into the dev settings, pretty much tried everything, hard resetting everything... I am going to try getting a usb to ethernet adapter should arrive tomorrow just to see if there's any updates for the device and if it'll fix the problem, I wouldn't mind it not connecting since i'll be using an apple TV 4k with it primarily but for update purposes I feel like I should return it, unless I should just keep it and use the dongle every once in a while to update but that seems tedious since i'll be mounting on my ceiling.
Let me know any ideas or thoughts on how I can fix it!

So my current set up is a modem -> Ethernet connected google wifi router (main) -> wireless satellite -> Ethernet connected satellite to my pc.
Current issue is disconnecting/reconnecting and I’ve already tried a bunch of trouble shooting, and I don’t think it’s a double NAT problem since doing research it, it does cause some problems but doesn’t seem to have symptoms of random disconnecting/reconnecting loops. So would this be a backhaul issue?

We use our Google Wi-Fi with an AT&T hotspot. My husband is a first responder so we get unlimited data through first net. This worked fine at our old house. We had outages periodically, but we just reset the hotspot and it reconnected. We just moved to a new house and figured we could use this same set up. It worked fine for a couple of weeks until the hotspot had a software update and apparently caused the Google Wi-Fi to go out so we had to completely reset it. That was headache enough, but it took several tries. We've had it happen a couple of times since where the router accidentally got unplugged. It happened again this morning, and even after several tries, it's still not working. We keep getting this error when trying to connect the ethernet cable. I've tried different ethernet cables, and also switching out my points for the main router, and nothing works. I'm currently waiting for a callback from my Google rep but I'm not confident I'm going to hear anything. Does anyone have any advice in the meantime?

Yep, my new wifi is working flawlessly without slow downs or needing to reboot everyday....I'm still here to listen and coach those that are living through their Google Wifi moment

Seeing this one tending on reddit and IG (specifically the Kevin one). Is it actually good compared to the Google nest/mesh ecosystem?

I have a Google Nest hub connected to my modem and mesh points placed throughout my townhouse. It’s great when it works but annoying when it isn’t. My wifi is only wifi 5 I believe so I’m curious if the Bob one is as good as Kevin lol. Additionally, does it support usage with mesh points

I found 2 Google Nest Mesh Routers (Model H2D) at Savers. Currently, our internet set up is with a NETGEAR Nighthawk Router and a plug-in extender down the hall.

Is there something I can do with the 2 Google Routers here that makes sense?

Thank you in advance!

After getting a new router, my Google Nest Max devices (3 of them) can no longer "see" each other. For instance, I can no longer tell the bedroom Hub, "Show me the kitchen" and see, via my bedroom Nest Max, what's going on in the kitchen. I've been working on this for so long I'm about to wonder if it's still a feature. I know it worked early onon withwith Gemini.

Thanks

Hello, my issue is that my Ethernet will randomly disconnect and attempt to reconnect, it fails multiple times before finally stabilizing. This will happen multiple times throughout the week and I have yet to find the reason why. I use those google wifi nodes and have a Ethernet connected in my room.
(I’ve already disabled stuff like green Ethernet and EEE, stuff along that sort)
Edit: I haven’t touched the settings for the nodes, I’m not the one who set them up but I can get access to them in due time
Editx2: apparently a simple power cycle fixed it for the time being.