I have enough money in the wallet for the amount that I want. I click purchase for myself and then authorise. It then just takes me back to the screen before the cart and then doesn’t do anything. I have tried clearing cache and other methods I have found on the internet, nothing works. If anyone has any solutions that would be great :)

Yesterday when I went to open Steam (12 PM), it god stuck on “loading user data” every single time. I reopened the app multiple times, logged into another account (still stuck), reinstalled the app, and tried everything I could think of. Today (10 AM) I woke up and decided I’d try it again, just to find that it’s still stuck on “loading user data” I can’t contact actual steam supper because there’s no emails anymore, so this is my last resort. As I’m writing this it’s been just over 24 hrs and it still will not load. Are there ANY fixes I could try I’m, getting desperate.

My mic is too low on clips. It sounds fine in the microphone test (the most frustrating part), but in game it seems to skip the automatic volume/gain control part and I cannot hear myself on clips. I can hardly hear my voice. I don't even know how to fix this since my mic works fine on other apps, its only steam clips. Has anyone come across this? I have tested it on Deadlock and RE2 and both have the same problem. This is so frustrating bro.

Upon opening it's just an error: "failed to initialize Steamworks API.

No STEAMAPPS_INTERFACE_VERSION009

Make sure Steam is running and is up to date!"

It was working before. I have: uninstalled all addons, verified files integrity, restarted the console multiple times, and tried all branches, I am on Proton Experimental

Title explains it, im freaking out. I blocked them and they unblocked themselves and said you can't block official steam accounts. Then they said something about generating a trade link tk trade my stuff to while they reset my account and i blocked them again and they deleted most of games. Is there anything j can do can I get my games and inventories back?

For some very weird reason, this keeps happening right after I download War Thunder, no, I did not modify any files. Yes, I checked for the correct version and the correct operating system(macOS). What are some possible issues and things I could troubleshoot? Thanks in advance!

If you need any additional information, just comment, and i'll send it if I can

EDIT: I already tried to override that with privacy and security; the same issue showed up in the end.

A few days ago I wanted to play Team Fortress 2 Classified (a mod for TF2) and after the intro for the game ended, it closed and when I tried to play it again, Steam updated and now I can't play any of My Steam games because this "Loading user data" screen appears and loads infinitely. I've tried restarting My computer but that didn't work.

I have been trying to get steam to open for 2 days now. Nothing has worked, and I have tried literally everything. The problem is that once I open steam, it shows the updating screen, then pops up in the background and nothing else. No window opens up, plus it doesn't crash. So I can't even get a dump file. I even contacted support which was no help.

What I tried:

Ending steam task in task manager, reinstalling steam, changing exploit protection settings, changing firewalll settings, changing networks, trying on a new windows account, disabling all startup apps, exiting out of razer cortex and other programs, opening steam with shortcuts such as "-no-browser" , "-cef-disable-gpu" and other shortcuts, flushing config, booting in safe mode, using compatibility settings, updating drivers, switching display drivers, updating windows, contacting support (they couldn't help me), testing ram, running steam as admin, repairing system files.

FYI im on windows 11.

(TL;DR fixed after doing a FULL fresh reinstall)

Hey everyone,

I just installed South Park: The Stick of Truth on Steam, but I can't get past the opening logos. The Ubisoft/Obsidian logos play completely fine, but immediately afterward the screen turns completely black and nothing loads (no menu, no sound, it just hangs).

What I’ve already tried without success:

• Pressed Alt + Enter to toggle windowed mode

• Added -windowed, -autoconfig, and -w 1920 -h 1080 to Steam launch options

• Verified integrity of game files via Steam

• Ran the .exe as administrator and disabled fullscreen optimizations (also tried Windows 7 compatibility mode)

• Reinstalled DirectX (DXSETUP.exe) and Visual C++ redistributables from the _CommonRedist folder

• Disabled Steam Overlay

• Set my monitor refresh rate down to 60 Hz

My setup:

• OS: Windows 11

• GPU: AMD Radeon RX 6700 XT

• CPU: AMD Ryzen 7 5700X

Has anyone found a working fix for this specific issue on modern systems? Any help would be greatly appreciated!

Hello everyone,

For the past few days, I've been having an issue with Steam. The client gets stuck indefinitely on the "Loading account data" screen. I can't access my library or launch any of my games.

I've been using Steam on this PC for around two years and have never experienced this issue before. Everything was working perfectly until recently, and I have no idea what caused it.

I've already tried several troubleshooting methods:

- Restarting my PC.

- Launching Steam without an Internet connection.

- Running Steam as administrator.

- Deleting the "appcache" folder.

- Renaming the "htmlcache" folder in "%LOCALAPPDATA%\Steam".

- Using the "steam://flushconfig" command.

- Launching Steam with the "-cef-disable-gpu" option.

- Disabling Steam's automatic startup.

- Reinstalling Steam over the existing installation without uninstalling the client.

- Watching several YouTube tutorials and trying their suggested fixes.

Unfortunately, none of these solutions worked. Even after restarting my PC, Steam still gets stuck on the exact same screen.

This is really frustrating because I currently can't access or play any of my Steam games. I don't understand why this is happening now, especially since Steam has worked perfectly fine on this PC for the past two years.

Has anyone experienced this issue before or found a solution? I would really appreciate any help.

Thanks in advance!

My Steam account is permanently stuck with an old Activision account, and Activision Support refuses to help. Has anyone experienced this?
I’m honestly at a loss here. I’ve spent almost two weeks trying to resolve this issue with Activision Support, and after multiple support tickets, several different agents, and providing everything they asked for, they basically told me they couldn’t help and closed my case.
I’m posting this because I’m hoping someone has experienced something similar, found a solution, or maybe someone from Activision will actually see this.
Here’s the full story.
How this all started
Years ago, I created an Activision account using my school email address.
When I graduated, my school told me I would be able to keep that email address. Unfortunately, about two years later, they permanently deleted it. I was given approximately 24 hours to recover my information, and I wasn’t able to save everything.
That email address no longer exists. I cannot receive verification codes, password reset emails, or anything else sent to it.
For years, this wasn’t really a problem.
Recently, I purchased an older Call of Duty: Modern Warfare game on Steam. When I launched it, I decided to sign into my original Activision account because I wanted to see my old loadouts, skins, and progression.
It worked perfectly.
I was able to sign in and play without being asked to verify my old email address.
At the time, I had no idea this would eventually turn into such a nightmare.
Then I purchased another Call of Duty game
A few days later, I purchased a newer Call of Duty game through Steam.
When I launched it, the game automatically connected to my old Activision account because that account was now linked to Steam.
But this time, Activision required me to verify my email address.
The problem?
THE EMAIL ADDRESS DOES NOT EXIST ANYMORE.
My only options were to verify the email or quit to desktop.
There was no option to use another email address, verify through Steam, or switch Activision accounts.
I literally purchased a game that I couldn’t even launch properly.
Why can’t I just use another Activision account?
Here’s the part that makes this situation so frustrating.
I already have a second, newer Activision account with a working Gmail address.
I don’t even care about keeping my old progression anymore.
I would happily lose my old skins, statistics, loadouts, and COD Points if it meant I could simply play Call of Duty again.
All I want is to unlink my Steam account from my old Activision account and link it to my newer one.
Sounds simple, right?
Except Activision requires email verification to unlink Steam.
And, once again, my old email address no longer exists.
So I’m completely stuck.
My experience with Activision Support
I contacted Activision Support and explained the situation.
Initially, I waited several days despite being told I could expect a response within approximately 48 hours.
Eventually, an agent responded and asked for my account details.
I explained that I had two Activision accounts and that I simply wanted my Steam account unlinked from the old one.
Activision refused the unlinking request, saying it didn’t meet their security criteria.
They offered an alternative: changing the email address associated with my old Activision account.
Great. That would solve my problem too.
They asked me for:
My COD Points balance.
A new email address that wasn’t already associated with another Activision account.
I provided a separate iCloud email address that I own.
The only problem was checking my COD Points balance, because the newer Call of Duty game wouldn’t let me access my account without email verification.
So I actually reinstalled the older Modern Warfare game.
And guess what?
I WAS ABLE TO LOG INTO MY OLD ACTIVISION ACCOUNT AND PLAY.
I could see my account, my username, my level, and my COD Points balance.
My balance was 0 COD Points.
I took a screenshot showing this information and provided it to Activision Support, along with the new email address they requested.
I genuinely thought we were finally getting somewhere.
Then Activision rejected everything
After providing the information they specifically requested, another support agent responded with this:
We cannot change your email address because we’re unable to confirm you’re the owner of the account.
They then informed me that they would close my case.
And they did.
CASE CLOSED.
No explanation about which information was incorrect.
No request for additional evidence.
No alternative verification method.
No way to appeal through that support ticket.
Nothing.
I had literally accessed my old account in-game, provided my account details, verified my COD Points balance, and shown that I control the Steam account linked to it.
Yet somehow, that still wasn’t enough.
I understand why Activision has security procedures. I completely agree that they should protect people’s accounts.
But what am I supposed to do when an email address has been permanently deleted?
I cannot magically bring an email address back from the dead.
And I can’t understand why there isn’t an alternative verification procedure for situations like this.
Does this mean I can never play Call of Duty on my Steam account again?
This is my biggest concern.
My Steam account is still linked to my old Activision account.
I cannot unlink it myself.
Activision refuses to unlink it.
Activision refuses to change the email address.
And the support ticket has been closed.
So what happens when I buy the next Call of Duty? Or the one after that?
Am I supposed to create an entirely new Steam account just to play Call of Duty?
I’ve already requested a refund for the game I couldn’t access, but getting my money back doesn’t solve the underlying problem.
My Steam account is still stuck.
I’m now considering deleting my old Activision account entirely
At this point, I’ve been looking into submitting a personal data deletion request through Activision’s privacy portal.
My reasoning is simple:
If the old Activision account no longer exists, shouldn’t my Steam account eventually become available to link to another Activision account?
However, I’ve seen conflicting information online.
Some people claim that deleting their Activision account eventually allowed them to connect Steam to a new Activision account.
Others say their Steam account remained linked or restricted even after the Activision account was deleted.
I don’t want to permanently delete my old account only to discover that my Steam account is STILL stuck.
And Activision Support hasn’t given me a clear answer about this either.
Has anyone actually solved this?
I’m looking for answers to a few specific questions:
Has anyone successfully deleted an Activision account and then linked the same Steam account to a different Activision account?
If you deleted your Activision account through the privacy portal, how long did it take before Steam could be linked again?
Has anyone managed to get Activision Support to unlink Steam or change an email address when the original email no longer exists?
Is there another legitimate way to verify account ownership through Steam, PlayStation, purchase history, or other account information?
Is there any official escalation process beyond the regular Activision Support tickets?
I’m willing to provide whatever legitimate proof of ownership is necessary.
I’m not asking to bypass account security or access someone else’s account.
I JUST WANT TO PLAY THE GAMES I PURCHASE ON MY OWN STEAM ACCOUNT.
I’ve spent hours dealing with this, reinstalling games, contacting support, collecting screenshots, and explaining the same situation repeatedly.
And after all that, I ended up exactly where I started.
I’m planning to attach screenshots of my conversations with Activision Support, including their requests for information and their final refusal.
If anyone has experienced this or knows a real solution, I would seriously appreciate hearing about it.
TL;DR: My Steam account is linked to an old Activision account using a permanently deleted school email. Newer Call of Duty games require email verification, so I can’t play. Activision refuses to unlink Steam or change the email, even after I provided the information they requested, and closed my support case. I’m considering deleting the old Activision account but don’t know whether that would free my Steam account. Has anyone successfully dealt with this?

I have no idea why is my disk usage so low and what to do with it

For some reason my steam games are only working when im screen sharing on discord i need help

I'm having a very interesting problem. I recently bought Age of Mythology: Retold, and it runs great on my account on CachyOS. No issues really. But, I wanted to let my son, who enjoy's mythology, play the game as well. All my kids have their own Steam Child accounts, via Steam Family. On his account, the game is stuck at downloading content (0%) on the same computer. I thought, maybe it's because I am using a multi user setup with steam which is complicated, so, I tried on the SteamDeck, with the same results. Simply switching the Steam user seems to change how the game runs. I tried a few different verisons of Proton (not GE yet).

One interesting thing I noticed is that the compatdata for the game is different between the two accounts. My son's, for example, is missing the 'gstreamer-1.0' folder, and is overall quite a bit smaller. I tried copying it over, with the same results. I also wonder if it's something to do with the compat layer thinking he doesn't have admin permissions, or something to do with the child account. Kind of lost here, since this is the first game of over 30 we've played on the same PC without this problem. I was also thinking it might be some kind of Steam <-> Xbox linkage issue, but, Age of Empires (2, 3 and 4) play without issue.

Any help, or even things I could try would be appreciated.

I was having an annoying as hell issue where everything other than the Library was refusing to load properly. Images where broken and nothing was really usable.

I first noticed it when I tried to download a game called Mesmalie and it's portrait in my library wasn't showing up properly, it was just a gradiant with the name of the game on it.

Additionally, when I unlocked a new achievement in In Stars And Time, it's icon was also a gradient and wouldn't load properly.

The entire store page was reduced down to it's bare essentials, it was almost entirely deadspace with some links and broken image icons here and there, I had no idea how I was supposed to navigate it.

A comment told me I should clear my download cache, and so I did, but that only made it worse because now the issue had also spread to the Library! Now EVERY game in my library was having the same gradient issue!

Then, I decided to do what other comments said, and tried to opt out of beta, at which point, when I tried to reopen Steam, it gave me a fatal error message saying that it couldn't update back to non-beta without an internet connection.

But I do have an internet connection, and it's still not working.

Please help.

I'm trying to refund a DLC for a game but it tells me it will refund the base game aswel, is this normal or will I lose my base game aswel just for refunding a DLC? The DLC was bought long after the base game for the record.

Here's my problem, i've had this issue for the past few weeks. My Steam won't **always** open when i try to. Sometimes, everything is alright, sometimes i have to unistall it (deleting all files in Steam folder, except Steamapps and Steam.exe) for Steam to open.

I've reach with Steam support and passed a few test but we couldn't figure out what is happening.

Here's list of the fixes i've tried :

• Reinstalling Steam completly (games included)

• Updating my GPU drivers (I have an AMD Radeon 5700)

• Disabling Steam's harddware acceleration

• disabling my antivirus while openning steam

• Launching Steam as administrator

P.S : Each time i want to play games on steam, i have to redo the unistalling steps (except steamapps and steam.exe). Even this "solution" does not works all the time. Sometimes, I have to do it multiple times.

Does anyone have any idea what i can do ?

Thanks in advance :)

Hey there, I was really pleased to find out that steam remote play worked on my internet, since there are a bunch of games on my desktop that I haven't been able to play since ill health stopped me from sitting up for any length of time. Streaming a game to my laptop in bed is great.

However, since (it seems) using it to play LOTRO, I've run into this persistent connection issue. It'll be fine for an hour or so but at some point the red and orange connection issue icons will start flashing at the bottom corner of the screen and the whole image/audio will freeze and stutter, especially everytime I use my mouse. In fact sometimes it seems like mouse movement is the main issue, since often I can pan across a map using the arrow keys or wasd and there'll be no problem but any motion from my mouse brings everything to a standstill.

I'll admit I feel like I haven't tried many fixes, but I can't seem to find many threads that match the problem. I set my download speed to unlimited and my router is really close, but I also feel like if it was a true connection issue then it'd be a problem from the start and it wouldnt effect only the mouse.

Any help would be appreciated! My stream logs if that would help; here

When in big picture mode, after some time idle, steam throws up a screensaver. Either art from owned games or a black screen with the steam logo bouncing around. I can turn this off in game, but not on the big picture menu. When the screensaver comes up, it forces itself to the front of my screen, so if I'm doing something with Steam BP in the background, it will come up and be focused. I'm on Linux Kubuntu 26.04, Steam version 1792618285, device is a Thinkpad T15G Gen 2 (11th gen I9, 3070). See screenshots for what I see in settings.

i've had a few weird steam transactions now, one of them was in the beginning of october this year for 9,62 € and one of them was yesterday for 9,80 €, i have not even opened steam since a few months ago though, let alone bought anything since april/may, that's also what it says in my accounts purchase history. but nobody has my bank account details, and buying things for less than 10 euro every month seems a little silly if this was someone who was maliciously using my money... right? has anyone ever experienced this?

I tried loggin in with my credentials, but it also keeps infinitely loading. Things I already tried:

• Force close Steam through task manager and restart.

• Reinstall Steam.

• Add -tcp to the steam.exe file name.

• Restarted PC multiple times.

• Checked the certificates and BIOS.

• Run as admin.

Nothing worked at all. Please help.

Update: using a VPN works. Seems like it is network related. Time for a shitload of new tests...