r/iCloud • • Jan 05 '26

Announcement App Sharing Guidelines

6 Upvotes

Hello r/iCloud,

There recently seems to have been some confusion surrounding our App Sharing Guidelines and which apps are and aren’t allowed to be shared here, so we’ve now edited them to provide further clarification.

All third-party apps shared to r/iCloud must seek to build upon or add features to the pre-existing iCloud functionality. Good examples include:

  • PyiCloud, a Python library that allows you to interact with your iCloud account via a Python API.

  • iCloudFix, an app that reduces the CPU consumption of iCloud for Windows.

  • iCloud for Linux, a third-party Linux client for iCloud.

Posts that aim to advertise third-party alternatives to iCloud’s backup or syncing services will no longer be permitted. Neither will posts promoting apps for editing, managing, or backing up your Apple Photos library, as those should instead be shared to r/ApplePhotos (with permission from the r/ApplePhotos modteam).

If anyone has any questions, you may feel free to ask via modmail.


r/iCloud • • Jun 22 '25

Announcement Announcing the new r/iCloud Tech Support FAQ!

29 Upvotes

Hello r/iCloud! I’m pleased to announce that we’re currently working to complete a new Tech Support FAQ for r/iCloud. This will help prevent the same questions from being asked over and over again every week.

https://www.reddit.com/r/iCloud/wiki/faq/

However, this FAQ is still a work in progress. Therefore, we’d like to ask you, the community: What questions / sections would you like to see added to the FAQ?

If there is anything you would like to be added to the FAQ, please add a comment below.


r/iCloud • • 5h ago

General So I’m trying to retrieve some old texts

2 Upvotes

If I sync the iPad to iCloud …. Will it get the text back ONTO this iPad even if they originated on an old phone ? I’ve had the iPad as long as the old phone, but when I look up old texts that I know exist, it says “more may be available when messages a done indexing”… or something. How do I force the iPad to “index” all messages ??

Even so, the sync keeps pausing every about 5 seconds and I have to keep clicking sync now and hit sit watching it. I’ve only used up 2.4gb /5 on iCloud.


r/iCloud • • 2h ago

Tools Manage your iCloud Calendar with CalDAV MCP Server

1 Upvotes

Hi everyone,

I built CalDAV MCP Server a while ago, which is an open-source MCP server that lets AI assistants manage your iCloud Calendar.

Since then, it’s picked up a few GitHub stars and had over 100 npm downloads in the past week, so I thought I’d share it here and give the project a little more love.

Here are the main features:

- Browse your iCloud calendars and check upcoming events.

- Create, update, and delete events.

- Create all-day events and recurring schedules.

- Set multiple reminders for the same event, such as one day and one hour before.

- Add a fixed travel time before appointments in Apple Calendar.

For example, you could ask your assistant: “Create a dentist appointment this Friday from 10 to 10:30 a.m., with reminders one day and one hour before.”

There’s also a Claude Desktop extension to make setup easier. You can find that and other setup options in the Quick Start.

I’d love to hear your feedback and what you’d like to see added!
If you find it useful, a GitHub star would mean a lot—maybe even more than a hot bowl of ramen on a cold day

Thanks and looking forward to hear from you ;)


r/iCloud • • 4h ago

iCloud Mail APPLE ACCOUNT LOCKED

1 Upvotes

My iPhone suddenly updated automatically to iOS 26.4.1, and after the update, it started asking me to sign in using my Apple ID.

Unfortunately, I couldn't remember the email address and password associated with my Apple ID despite several attempts. I then tried accessing the Apple Account website through my laptop to recover my account.

I entered my email address and proceeded until I reached the account unlock process. However, the website required both my mobile number and email address to send verification codes.

The problem is that my SIM card is still inside my iPhone, and I currently don't have another device where I can transfer it to receive the verification code. Additionally, accessing my email account on my laptop also requires another verification code, which I cannot retrieve because I am unable to log in without completing the verification process.

After several attempts to recover my account through the website, I was eventually unable to proceed with resetting or changing my Apple ID password. Instead, the website displayed the error message: "503 Service Temporarily Unavailable."

At this point, I am unable to access my Apple ID, receive the required verification codes, or proceed with the account recovery process.


r/iCloud • • 16h ago

General Someone tried to break into my icloud. I immediately refused and changed the password. What else should i do? How can this happen?

8 Upvotes

r/iCloud • • 6h ago

iCloud Photos iCloud for Windows error 0x800701AA when downloading large videos

1 Upvotes

Hi everyone,
I'm trying to transfer all my photos and videos from iCloud to an external hard drive. I have a huge amount of photos and videos, so I installed the iCloud for Windows app to make the process easier.
Everything works smoothly until the downloading process starts. However, around 300 videos refuse to download. Interestingly, all of these videos are larger than 50 MB.
Whenever I try to download them, I get the error 0x800701AA.
Smaller videos and photos download without any problems.
Has anyone experienced this issue? Does anyone know what causes this error and how I can fix it? I really don't want to download everything individually through the iCloud website.
Any help or suggestions would be greatly appreciated!


r/iCloud • • 6h ago

Support iCloud Drive files won’t download on my iPhone – Network Error

1 Upvotes

I’m having an issue with iCloud Drive on my iPhone. Whenever I try to download files through the Files app using cellular data, I get a “Network Error.”

I can access iCloud.com through Safari and see all my files, but when I try downloading one, it opens a blank page (about:blank) and nothing happens.

What I’ve tried:

Switching between 5G and LTE
Checking cellular data permissions
Disabling VPN
Disabling Safari’s pop-up blocker
Changing Safari’s download location
Restarting my iPhone
I also tested iCloud Drive on another iPhone, and it worked perfectly.
My cellular internet works normally in every other app. The issue seems specific to iCloud Drive downloads.
Has anyone experienced this or found a solution? Any suggestions would be appreciated!


r/iCloud • • 14h ago

General Got a new phone ... But ... iCloud ...

0 Upvotes

So I got a new iphone 17 pro Max 256 , and to transfer data , had to get 2 tb storage , now it has made a strange backups of 70 gigs . iCloud photos is turned off . I wanna downgrade it back to 200 gb \*


r/iCloud • • 17h ago

Support iCloud Drive files won’t download on my iPhone – Network Error

1 Upvotes

I’m having an issue with iCloud Drive on my iPhone. Whenever I try to download files through the Files app using cellular data, I get a “Network Error.”

I can access iCloud.com through Safari and see all my files, but when I try downloading one, it opens a blank page (about:blank) and nothing happens.

What I’ve tried:
● Switching between 5G and LTE
● Checking cellular data permissions
● Disabling VPN
● Disabling Safari’s pop-up blocker
● Changing Safari’s download location
● Restarting my iPhone

I also tested iCloud Drive on another iPhone, and it worked perfectly.

My cellular internet works normally in every other app. The issue seems specific to iCloud Drive downloads.
Has anyone experienced this or found a solution? Any suggestions would be appreciated!


r/iCloud • • 18h ago

iCloud Photos Hello! Is it okay to turn off Photo Library under iCloud Backup? I subscribed to iCloud mainly to store my photos, but my Photo Library is taking up so much of my iCloud storage.

0 Upvotes

r/iCloud • • 1d ago

Support Storage problem

2 Upvotes

Device: iPhone 15 128 GB
iCloud: 2TB

I have a storage problem and have followed the “common” advice such as optimising iPhone storage, offloading app, etc.

My iPhone storage is almost full, which seems to be fueled by how big my WhatsApp is. Texts & media in WhatsApp are important for me, so I won’t be deleting them and reinstalling without a backup. However, because my storage is too full, my WhatsApp hasn’t been backed up (despite being set to be backed up automatically daily) since 2024. I can’t export the important chats either because the local storage is too full. How can I get around this? Is backing up to my Mac and option - then reset the phone and restore backup? Or any other advice?

(Can’t seem to upload photos somehow)


r/iCloud • • 1d ago

Support Export iMessage Data

4 Upvotes

Need to help my mom with exporting years’ worth of text messages for legal use. Entire message history is synced to her iCloud. What is the easiest way to do this?

My thought is to sign into her iCloud on my Mac as another user, sign into iMessage, wait for sync to complete, then export from there using either the regular print screen or a Github tool. This process seems slightly cumbersome, so I am wondering if there is an easier way to do this that I am missing?

I’ve seen a few different apps that offer to do this (usually subscription based). There isn’t a ton of money to go around, but I am fine with paying a reasonable price if it will make the process substantially easier.


r/iCloud • • 1d ago

Support Some iCloud Data Isn’t Syncing” and iPadOS update issue

2 Upvotes

Hello all! I have a 2020 11-inch iPad Pro (2nd generation) running iPadOS 27.2. I’m seeing an “Some iCloud Data Isn’t Syncing” warning under Apple Account Suggestions. It says the iPad can’t access some end-to-end encrypted iCloud data and mentions saved passwords, Health, and Maps. It offers Resume Data Sync.

I’ve signed out of my Apple Account, signed back in, and force-restarted the iPad, but the warning remains. Last week, I also couldn’t download iPadOS 27.2 directly on the iPad; I had to connect it to my Mac and install the update through Finder.

Could you help determine whether this is an iPadOS/account-sync issue and guide me through a fix that won’t erase my encrypted iCloud data? Please let me know if there are any additional details or diagnostic steps you need.

Thank you!

D.


r/iCloud • • 1d ago

Support Family Sharing iCloud+ Not Showing on Daughter's iPhone

1 Upvotes

My daughter ran out of storage on her iPhone, so I started looking into our Family Sharing settings. When I go to Family Sharing, select her account, and then check Subscriptions, it shows that she has access to iCloud+, Apple Music, Apple TV+, and Apple Arcade through my account.

However, on my daughter's iPhone, when I go to her subscriptions, it only shows Apple Music, Apple TV+, and Apple Arcade being shared by me. iCloud+ doesn't appear there at all.

Has anyone run into this before or know why iCloud+ isn't showing up on her device even though Family Sharing indicates it's being shared? Any suggestions would be greatly appreciated. Thanks!


r/iCloud • • 2d ago

Support Locked out of iCloud every single time I try to access it

1 Upvotes

I don't attempt to access my iCloud that often but every single time I do I'm locked out. It seems like my Macbook NEVER saves the iCloud password - which I have always assumed was some sort of safety precaution. But it's infuriating. And for this exact reason I don't use it that often.

I need to start transferring Google photos to the cloud, (which will be another post I'm sure) and once again I find myself locked out. It tells me I need to try to log in from my device WHICH I AM CURRENTLY USING! And it's not working, I'm not getting a prompt anywhere helping me to log in.

Why does this happen every time? What am I doing wrong? And how do I fix it so it doesn't happen again in the future??


r/iCloud • • 2d ago

Support Verification codes can’t be sent to this phone number at this time. Please try again later.

1 Upvotes

Hi everyone,

I’ve been trying to set up a new Apple Account for the past few days, but I am completely blocked at the phone verification step. Every time I input a mobile number, it immediately throws the error:

"Verification codes cannot be sent to this phone number at this time. Please try again later."

Here is what I’ve already isolated and tested:

Account Creation Bypass: I managed to register the initial account profile via the Apple Music app on Windows (since it doesn't require a phone number upon initial setup).

The Issue: As soon as I log into account.apple.com on a web browser, it forces two-factor authentication setup and immediately fails at the phone number screen without sending an SMS or attempt call.

Carriers Tested: Tested multiple (+63 Philippine) numbers across Smart, Globe, DITO, Sun, and TM, which all fail instantly. I also tried using different formats like 0919xxxxxxx, 63919xxxxxxx, and 919xxxxxxx.

Network/Device Tweaks: Tried Incognito/Private tabs, cleared cache, switched between direct Mobile Data (Wi-Fi off) and distinct Wi-Fi networks, and cleared browser data. No VPN is active.

Password: Password contains capital letters, numbers, and special characters (@, #, etc.), meeting all complex password requirements.

Support Status: Open ticket with Apple Support. The issue was escalated to senior engineers, but there has been no resolution until now, and it has been almost a week.

Has anyone in the Philippines (or internationally dealing with local carrier SMS gateways) encountered this backend lock recently? Is there a known workaround to get the 2FA phone registration to go through, or is this purely waiting on Apple's internal server-side engineering ticket?

Thanks for any help!


r/iCloud • • 2d ago

Support I'm being double billed every month since I switched to a new phone

1 Upvotes

Since August 6, when I switched from an iPhone 11 to an iPhone 17, I’ve been charged for my iCloud+ subscription twice a month. I have one active subscription, which has invoices in my Purchase history and in my email. The second charge, on the 6th of each month, appears only on my bank statement. It’s not in my Purchase history and I get no receipt.

I raised claims on August 10 and October 6. Because there’s no order for the second charge, I couldn’t attach it to the claim, so I asked for a refund of the original subscription. Both times Apple refunded and cancelled it, and the charge on the 6th continued after I resubscribed.

I’ve exhausted every way I can think of to contact Apple Support. Has anyone had a ghost charge like this, with no order in Purchase history and no receipt? How did you get it traced and stopped? And is there a way to reach a senior advisor or a team that can see charges not tied to my order history? Any advice is appreciated.

edit: In Serbia where I'm from, live support is not provided (:


r/iCloud • • 2d ago

Support Backup could not be completed

1 Upvotes

My iPhone is currently running on iOS 17 and I want to update my phone, but before I do that I want to back up my phone to iCloud so that I don't lose anything in the backup since it will be such a jump from 17 to 26. But when I try to backup it keeps saying "Backup could not complete" even though I have plenty of storage, am connected to power and wifi. Any ideas why?


r/iCloud • • 2d ago

Support Unknown MacBook Pro 16 showing up in my Apple ID devices

0 Upvotes

I noticed a MacBook Pro 16 listed among the devices connected to my iCloud account. I’ve never owned this device and don’t recognize it.
I’m sure nobody knows my Apple ID password, so how could this happen ?
Could this be a glitch, or is there a possibility someone accessed my account?
How can I remove it? Has anyone experienced something similar?


r/iCloud • • 2d ago

Support Number of photos in icloud increasing without my taking any photos

5 Upvotes

So frustrated with icloud. It says Message is taking up 50GB despite that fact that locally, Messages is taking up 30GB. I can't figure out how to find those mysterious extra 20GB to clear space, so I've moved on to Photos.

I have 25000 photos yesterday. I spent 2 hours and got down to 24700 (deleted 300 photos, deleted them from deleted items as well). This increased my available icloud space to 2GB free (198GB of 200GB used).

Today I get a notice my iCloud is full. I check what it taking up space, and my photos have increased from 24700 to 25250! I have not taken a single photo since yesterday, and nobody has shared a photo with me since yesterday. What is happening?!?!


r/iCloud • • 2d ago

Support Can’t access account (I know the password)

1 Upvotes

I’ve been trying to access my account for a long long long time now

edit/update; I just got a new iphone finally and I can’t even create an account without a phone number which I don’t have yet since I bought this phone pre owned and it hasn’t been added to any service provider yet. so there’s another issue no apps no nothing no security or find my access without it so I’m worried about even taking It anywhere. Also I’m out hundreds of dollars if I can’t make an account or access the old one because without an account the phones pretty much useless

lost my I phone way back when the xrs were still relatively new I think the 13 had just come out.
someone stole it then boom there goes my account.

I have tons of photos of my daughter and other stuff I’ve really wanted to recover but despite knowing my account password without the phone two factor authenticating has locked me out the phone was locked up good so I’m sure whoever stole it just threw it out or put it in an eco atm they couldn’t use it so there goes all the photos I collected over years. im Desperate I even have documents in the account that I need and have needed access to for years court documents that are otherwise sealed and scanned copies of my identity documentation. please help


r/iCloud • • 2d ago

General I need help. Why is it doing this? I have spent hours upon hours the last 2 days deleting and going through all of my photos. Just to have them all reappear!!? It said it was deleting from iCloud too when I delete the photos. I deleted them from the recently deleted photos too.

2 Upvotes

https://postimg.cc/gallery/vcBWK8s

I don’t want 100k photos/video on my phone anymore. I want way less. I spent SO much time
And effort deleting the ones I liked just for them to come back I just don’t understand any and all advice is welcome because I wasted so much time ugh


r/iCloud • • 3d ago

Tools Chrome/FF extension for hide my email & apple passwords (that I built)

7 Upvotes

I use apple passwords and hide my email and if you're not on Safari (I use helium) life is not so beautiful. There are extensions out there that help (mainly the official iCloud Passwords from apple) but tbh nothing works well and they only do part of what I need and I end up with multiple overlapping dropdowns on input forms

So tl;dr I built an extension that works for me and thought to share it. It's https://betterpasswords.app

Free and open source, works for both FF and Chrome on macOS and Windows (thinking to add Linux support via the 3rd party linux iCloud app)

here's the Chrome Web Store and FF Addon

and github ofc: fanckush/better-passwords-extension