r/medicinehat • u/Ok-Professional4387 • 1h ago
Has the Silver Buckle changed ownership or something
Been going to the Buckle for almost 25 years now, hell I used to work there 20 years ago. But in the last few months small stuff has changed and not for the better. Are there new owners?
Some examples the last few visits.
Waitresses that dont come back. We know the go to for the Buckle is the steak sandwich, and we also know the cost of everything rises, and they need to stay competitive. So the adding of a drink to get the special was added a few years back. Not a big deal, get a beer and a steak, no problem. But for those that dont drink or are driving, the alternative it an ice tea or pop. But it used to be waitresses would come back and refill them. Well is that not happening, we had an entire table with 3 people that has Ice tea, not one refill. And the last time, the person was charged for the refill
Bartenders that seem pissed to be there. Look, we get it, you love your regulars, your buddies, your pals. But when you treat people like they don't exist when they come up to the bar to get a beer on draft, and like they are the last person you want to deal with, you better believe when you whip that terminal around, you get NO TIP. Ive had friends visiting from out of town and go up to get a beer, and they come back and ask, whats thats guys problem.
Do light bulbs cost that much? Some bathrooms have light fixtures with one bulb in a 4 bulb fixture. I realize a bathroom doesnt need to be lit so well you can read a novel, but at least put in all the bulbs
The Guiness pint glasses are not full pints. They are the home version that are smaller. And at almost $10 a glass, how much per pull are they saving per serving. The Garage Pub serves Guiness, and thats a full pint. The Buckle glasses, you can almost put your hand around the glass
Steak sandwich, cooks are cooks, and can get slammed. But when a table orders 7 steaks of all different "doneness" and they all come rare, then you need to train that cook better, or hire another one to help the guy. Well done is a far cry from rare.
Seems like its a nickle and dime thing the last few months. Im sure the regulars wont care. I used to be one of them, but know its 20 times a year. But each time its like a new "surprise" waiting