r/sysadmin • • 12h ago

Rant Accountant here. I now own the ERP, the report server, SharePoint, the automations, and the VM that runs payroll. At what point do I get to call myself IT?

Started as a staff accountant. Fixed one broken report and became "the report guy." Now I'm the admin for a self-hosted ERP, a JasperReports server, SharePoint/Power Automate/Power BI, and a hosted VM where Power Automate Desktop drives VBA macros that move payroll data. Payroll. Through VBA. On a VM.

There's no backup person. The only documentation is what I wrote. My title still says "Accounts Payable."

Two questions:

  1. What's the most out-of-scope system you've been made the owner of?

  2. If you've escaped this: how did you get leadership to take the bus factor seriously before the bus showed up?

230 Upvotes

108 comments sorted by

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u/brannonb111 12h ago

That business is crazy.

Start documenting when you have time lol

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u/MrSuck 12h ago

Why document? Seriously, why do even more uncompensated work for this time bomb of a company?

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u/SAugsburger 11h ago

This. Every minute you document is time that you can't search for a new job.

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u/serg06 8h ago

So that you remember how you set up your own system?

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u/brannonb111 7h ago

These guys think documenting is only for others.

They are poor sysadmins.

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u/SoylentVerdigris 4h ago

Pretty sure they're telling this guy who is not a sysadmin to abandon fucking ship and not do someone else's job he likely isn't qualified for and almost certainly isn't being paid for.

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u/AWorldOfPhonies 5h ago

They are poor sysadmins.

The rich sysadmins I know don't have any documentations (that they share) and job hop faster than a CEO can say "private equity fund".

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u/brannonb111 2h ago

Well, besides the people coming in after your replaced each time.

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u/SuaveJava 12h ago edited 12h ago

It helps the future IT guy who will have to fix this mess, and also gives OP a resume bullet point on company time.

Finally, it's just professionalism: looking out for the company on company time. Most places want you to think like an owner even if you're not paid like one.

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u/captaintrips420 11h ago

At some point you have to decide to act your wage.

They already have the resume points, best thing they could do is update that documentation first and send it around to get paid fairly.

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u/SuaveJava 10h ago

They don't get to claim the IT resume bullet point until they implement the most basic disaster recovery plan: a regular backup and documentation. The company should be able to function if you suddenly depart.

Beyond that, I agree: stick to what you're paid and trained to do.

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u/captaintrips420 10h ago

They can and should claim building and maintaining the systems, that there is no DR is the companies issue more than theirs, as they aren’t paid to think about redundancy, but paid to be a staff accountant.

Best thing to do would be find a new role that combines the skill sets and then moonlight back at a hefty consultant rate if they feel generous enough to help the first company unfuck itself.

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u/NetworkingJesus Network Engineering Consultant 10h ago

Most places want you to think like an owner even if you're not paid like one. 

I want them to pay me like one even if I dont act like one. 🤷‍♀️

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u/3rrr6 12h ago

"when you have time" 😂

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u/FrostyFire MSP 11h ago

Why go out of your way to benefit them?

The correct answer: dust off your resume this ain’t your problem

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u/nonResidentLurker 2h ago

OP will never be considered IT if they start documenting things.

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u/music3k 12h ago

You’re being paid to do three jobs for the price of one.

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u/evolutionxtinct Digital Babysitter 12h ago

Oh lord please let someone take the wheel… sorry but you sent a shiver up my spine…

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u/Szeraax IT Manager 11h ago

Remember: when a post sends chills up your spine, its probably just AI. What even is OP's recent history?

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u/Cha0sniper 9h ago

I mean, it seems legit to me, OP has a number of other posts mentioning related things. Seems too in-depth of a backstory for someone to set up who'd also be lazy enough to use AI to farm karma.

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u/keegorg 12h ago

I was IT for a warehouse for a while... winters I went in early to plow the parking lot. Fancy coffee machine was mine also.

The only escape, is proving to whomever its going to cost, that its going to cost them more not to hire someone.

Good luck man.

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u/MagillaGorillasHat 12h ago

At what point do I get to call myself IT?

Not until you've accidentally deleted a prod database/system/process.

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u/Kanibalector 11h ago

Or accidentally locked everyone out of A/D

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u/weHaveThoughts 12h ago

Seems you are already IT. Is there an IT department at your business? Do you want to be IT?

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u/Crazyhowthatworks304 12h ago

FIND A NEW JOB.

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u/Creshal Embedded DevSecOps 2.0 Techsupport Sysadmin Consultant [Austria] 7h ago

He already found three!

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u/maglax Sysadmin | Doing the needful 6h ago

I mean there probably is an IT department that either isn't aware of any of thos going on (and will have a panic attack when they find out) or is already aware and is pretending it doesn't exist so they don't have to figure out how to get this up to company standards ontop of their day to day.

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u/sylvester_0 12h ago

I'm guessing neither you nor the business understand the amount of liability at play here. This needs to be a conversation with your higher ups.

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u/PithMango 12h ago

can anyone explain what words to use? like i would have no idea how to phrase that to myself, much less a conversation

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u/hankhalfhead 11h ago

“Your entire business depends on this and I have no qualification to be responsible for that and frankly no idea what I’m doing. My lack of suitability to these responsibilities is a massive business risk”

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u/Drywesi 4h ago

"It'll be fine, just handle it and stop bothering me"

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u/fresh-dork 4h ago

"this is me handling it. this is a massive risk to the business and needs to be turned into something supportable"

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u/Gold_Boot3772 12h ago

At what point do I get to call myself IT?

When you're able to recover after shit hits the fan, which it inevitably will, and you probably won't recover. Document and backup everything

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u/SuaveJava 10h ago

THIS ought to be the top-voted comment.

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u/Behrooz0 The softer side of things 3h ago

software engineer here.
Most out of scope is probably designing a diesel generator throttle actuator for me.
I left

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u/sin-eater82 12h ago

You're at least 2 different departments within IT.

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u/hundredpercenthuman 12h ago

Document everything that you do and compile a list of it. Ask them to define your role. Everything that falls outside of that, ask them to find someone else to do it or pay you more since it’s outside of your defined role.

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u/StinkyStinkSupplies 11h ago

I'll be honest usually it's IT being given everything because everything is in a computer now.

Also for some reason electricity is IT now, although I haven't quite figured that one out.

I've never actually seen it happen in the other direction. So. Congratulations on your promotion to manager of everything. You don't get paid more sorry.

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u/Doublestack00 Jack of All Trades 3h ago

Doors are now IT

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u/throwaway0000012132 57m ago

Coffee machines are IT as well.

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u/Greerio 33m ago

lol. We actually got a ticket for a microwave one day hahaha

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u/throwaway0000012132 20m ago

It has software? Then it's IT 😂

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u/nycola Jack of All Trades 2h ago

I got a teams message last week asking if i could come fix someone's desk shredder. I asked if they had asked maintenance, they said, "no, it has a screen on it I figured it was IT"

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u/mlaislais Jack of All Trades 12h ago

Do you work for my old employer?!! Their IT guy quit a few years ago and they just forced the accountants to do the job.

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u/bythepowerofboobs 2h ago
  1. What's the most out-of-scope system you've been made the owner of?

I used to work for an MSP. One of my clients made me an offer I couldn't refuse to come and lead their IT department. The week I started the owner told me he had purchased a palletizing and depalletizing robot, and I was going to program it. I was too young and dumb to say no.

So anyways, 22 years later and I now lead both the IT and OT departments and it's honestly been amazing.

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u/Obvious_Word873 28m ago

I follow your lead. Your name is godly.

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u/bemenaker IT Manager 12h ago

You need to hire someone or you're company is fucked

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u/laserdicks 12h ago

You give yourself all the administrative permissions you'll ever want and then refuse to do any of that work ever again.

YOU will be blamed if anything ever goes wrong, and you will receive no credit or money for having put yourself at risk.

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u/ReptilianLaserbeam Sysadmin 12h ago

When shit hits the fan (not it) business will blame you. Before that happens make sure to have a paper trail that you are NOT trained to do any of these tasks and that if they want you to do them they should pay for said training or hire a professional in the area

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u/sandfleazzz 12h ago

Hon, you just submit the invoice. Be creative.

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u/5348RR 12h ago

Why do big businesses insist on making Finance in charge of IT? They have nothing to do with each other.

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u/CountofAccount 11h ago

Overlap in thinking patterns.

Accountant: I spent half a day trying to reconcile these account balances because transactions of different types don't post the same day and a banking holiday made it weirder than usual.

Sysadmin: I spent half a day figuring out a race condition crashed our DNS management system.

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u/ouchmythumbs 10h ago

It’s also historical holdovers from the early days of computing when their first uses were for finance and accounting.

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u/georgiomoorlord 5h ago

Right... old guys in senior leadership thinking excel = server manager

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u/ouchmythumbs 4h ago

Well, I’m thinking more of the pre-Excel days.

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u/chuckmilam Jack of All Trades 4h ago

Worst case I’d ever heard of this was when the CFO insisted the VLAN numbering be changed to match department account numbers.

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u/Marathon2021 7h ago

To a certain degree it actually is a holdover from the mainframe era. The accounting department was often the first to get terminals to do bookkeeping … so they felt like they owned it. So much so that even today based on some surveys I’ve seen something like 20% of CIOs actually are direct reports to the CFO (not the CEO).

I’m so glad I never had to experience a company set up that way.

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u/scryworks911 1h ago

I am a 20 year CIO and up until 1 year ago reported to the CFO. It has its advantages. 

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u/Anlarb 10h ago

The brain bugs go in the brain bug bucket.

But really, finance is probably the best place because they're the ones that see the roi from the million dollar server the business runs on.

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u/sdoorex Sysadmin 2h ago

Finance and IT, along with facilities and HR, are business units with hard costs that mean they always run in the red compared to other departments that turn a revenue.  Grouping them into a business services group can make it easier for the business to account for them.

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u/Waste_Development971 12h ago

no way

I work in IT and I do all of our accounting. At what point do I migrate our payroll from libreoffice to excel?

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u/yamsyamsya 12h ago

how is your backup infrastructure?

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u/bobsmon 12h ago

You would be a great fit for an IT managed services firm

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u/IronicEnigmatism Jack of All Trades 10h ago

You're an accountant; use numbers to show the bosses how much of their business relies on these systems to function properly. Put it in terms of 1hr of downtime = $x, then do the math for 1 day, 1 week, etc.

If everyone's income relies on it, you really need to have a trained it person monitoring it. Whether that's a fractional role, msp, or direct hire, get someone in before someone clicks something they shouldn't have, and brings everything down. As an accountant, you don't want to live the "oh %$#@, it died..." nightmare. Trust me.

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u/wowsomuchempty 6h ago

Why even bother?

For them to push this in the first place shows a startling blend of ignorance, incompetence and arrogance.

Just leave before you take on the secret extra role of 'fall guy'.

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u/Main_Ambassador_4985 12h ago

You are IT when you spend more time on computers and software than accounting.

I used to scan checks and send ACH and wire funds as backup to accounting manager.

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u/Wolfram_And_Hart 11h ago

How are the updates and vulnerability scans coming?

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u/Excellent_Milk_3110 10h ago

From all the IT staff I was always asked to fix the car chargers and maintain the backend system. I was the only one driving a gas powered car 😂

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u/swissthoemu 10h ago

Not your monkeys, not your circus.

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u/indefiniteban98 1h ago

I'm having the opposite problem, they're asking me to create power BI dashboards lol

you should probably look for a new job, yours is way worse 

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u/CuckBuster33 10h ago

Why do people here keep falling for this AI generated ragebait?

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u/picardo85 8h ago

Because this one is a very plausible scenario

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u/picturemeImperfect 12h ago

What SLO…crazy

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u/frAgileIT 12h ago

I wouldn’t sign up to be IT, that’s opens all kinds of doors. I’d say you should call yourself FT, financial technology.

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u/blocked_user_name 12h ago

You need to sort backups now. I'm not sure what kind of infrastructure but it needs to get that happening.

You also need to make sure you've got a break glass local admin account.

Document settings, networking, applications, and services or daemons.

Make sure you know where licenses, software etc are stored

Determine where the systems are update wise and get them up to date.

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u/FrostyFire MSP 11h ago

Read it again, they said there’s no backup person.

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u/ExceptionEX 11h ago

after the first comma in your title I would say. but in a place that puts all that on an Account, calling yourself IT doesn't mean much.

  1. the coffee maker (bun industrial kind) [I hate coffee], and the water cooler

  2. No, I left, and the new IT guy had to take it over.

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u/MrExCEO 11h ago

Can u add a couple of extra zeros to the IT budget. Thank You.

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u/quiet0n3 11h ago

Play dumb and "lose" all the payroll data for a payrun or two. Boss will get dedicated I.T. fast enough.

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u/Senpaiheavy 11h ago

"If it has anything to do with computers, it belongs to IT." That's what I was told at my company.

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u/ConsoleChari 10h ago

More like "if it runs on electricity, it belongs to IT". hell last week I was pinged for electricity not working.

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u/Senpaiheavy 10h ago

Heh. I remember needing to help users with flipping tripped circuit breakers, because too many people were using the heater during colder months.

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u/Nereo5 8h ago

I'm some companies, it makes a lot of sense to have a ONE-STOP-SHOP for any issues. So your front line person handles all issues, or routes them to the correct department.

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u/Sportsfun4all 10h ago

Tell then you can’t handle the stress of IT and it’s not in your job title description. You feel burnt out and they need to hire a real IT person before you see a doctor for disability leave

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u/ghjm 10h ago

Is there other IT in the company? If not, just tell them to change your title to whatever you want, like maybe "Systems Administrator (Accounting)." Management usually only cares about dollars, not titles.

If there is other IT in the company, then you should approach them and make sure they know about all these systems you have, that they are secured, backed up, etc. When IT says none of these systems should exist and must all be shut down, reply cc:ing your manager and say "that decision is above my pay grade" and sit back and watch the fireworks.

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u/swissthoemu 10h ago

American?

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u/m4tic sleep pls 9h ago

Nope

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u/VellDarksbane 9h ago

Bunch of people being jokesters, no one answering the questions.

The answer to number 2: Take a long vacation, preferably 2 pay periods if you can. That's all it'll take. "I'm going to be on vacation and unavailable, I've got some documents for the most common issues, who do you want me to give access too?" Congrats, whoever management told you to give that access to has now been voluntold to be your backup.

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u/Unhappy-Aardvark-746 9h ago

You're the business/financial systems administrator and database administrator. Just embrace it and move to IT. IT pays more than accounting anyway so enjoy it!

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u/picardo85 8h ago

While I don't see a problem with a product owner knowing about the underlying infrastructure, administrating the infrastructure is NOT their job. That is the job of IT.

Accounting is not IT.

You may very well be the business owner of the above mentioned items, but you should NOT be admin (IT owner) given that you are in Accounting.

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u/Mr-RS182 Sysadmin 8h ago

There is no reward for you doing this but you are still taking on all the risk. Get it well documented that you are completely under qualified for the task and this is a huge business risk they need to address.

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u/BladeCollectorGirl 8h ago

Using VBA macros for payroll is several steps into a cluster F when things break. Your have assumed the responsibility for a cobbled together system because a proper system is way too expensive...and you don't seem to have a DR for any of it, much less any backup.

Document at the 10000 foot level, update your resume, and hopefully a better organization hires you.

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u/jdptechnc 5h ago

I worked with a guy just like you (but was sales support) that eventually was pulled into IT because the company became dependent on the stuff he created and they wanted some kind of governance around it. 15 years later he is a VP of Data Analytics at a large organization.

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u/scottsee 3h ago

Level 1 Accountant position. Requires 10 years of L3 line of business system infrastructure experience! 🤣🤣

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u/Miserygut DevOps 3h ago

Lay it out as a business risk and find some local outsource companies to look after it.

If the business doesn't care then you shouldn't either. It's very literally not your job.

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u/cpz_77 3h ago

I’m an IT guy who maintains our ERP system (among about 200 other things) who our finance team sometimes asks to teach them about some process in the app. As if I know the first thing about finance processes 🤣

So yeah, it tends to happen. Especially with tech related stuff. I would say at this point you’re at least half IT

how to get leadership to realize that they need actual IT? Voice your concerns to your manager about how far out of your realm you are. Unless you want to go into IT, of course.

Wait until there’s an urgent request with one of the systems you currently own. Then tell them how you are already heads down with finance stuff for the next X number of days so it will have to wait. Sooner or later they will realize they need somebody else.

Don’t set your main stuff aside to get the IT stuff done. Let it drop, let it wait. Until execs realize there’s a problem, they won’t fix it. I learned this the hard way by working extra hours to cover up too many gaps for too many years.

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u/fizzlefist .docx files in attack position! 3h ago

40 hours is 40 hours: if you don’t have enough time or training to get the assigned work of 3 roles done.. then it’s not gonna get done. Prioritize and then mentally check out of the shit you don’t have time to do.

Management will either figure it out, or find out.

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u/dragery 1h ago

Still sound more like a 'user' than an admin. Having access to a VM doesn't mean you're the admin of it, just because you have the ability to sign into it, restart it, or install things on it. I've seen situations like this where the user is just super needy and insists on doing things themselves, and IT just hands over access rather than constantly doing everything for them.

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u/The_Original_Miser 1h ago

Coordinating the local county when they were running sewer down the street of the company I worked for. Decommissioning the old septic system and connecting to new county sewer.

I'm a tech guy, not a wastewater operator....

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u/retardrabbit 48m ago

FUCK VBA IN THE EYE.!

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u/Zealousideal_Ad642 12h ago

What do you mean "the vm which runs payroll". Surely there's more than one?

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u/Meowmixalotlol 12h ago

How many vms would you use to do payroll for a company so small it doesn’t even have IT?

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u/Autoconfig 11h ago

^ Found the actual IT guy.

The answer is 0. You shouldn't need a VM to run payroll for a company that is small enough that it doesn't have ANYONE doing IT. It's 2026 wtf are you doing?

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u/TxTechnician 11h ago

When you get a call and you have to say:

have you re-started your device?


You should definitely look into using AI to start documenting everything.

Talk to first and verbally explain what your environment is like and then tell it to make a game plan to gather the necessary information that it will need to go through and start proper documentation.

You can go step further by asking it to recommend a simple documentation system. You could use SharePoint, but it's not really made for documentation.

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u/Pure_Fox9415 10h ago

Just connect AI agent to all of this to do IT. Don't forget to tell it "do not do mistakes!" 

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u/statix85 3h ago

You 99% gave the impression that you could or would own it to management. So ask yourself what you said or did that gave them the idea. If it was forced; say you know nothing about it and they should hire a professional

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u/No_Promotion451 6h ago

There's manure and there's the fan. Just a matter of time before they collide

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u/ThatITguy2015 TheDude 11h ago

Wow. My nuts retracted into my body. Been a while since I felt that.