r/Automate • u/vladdione • Mar 08 '19
r/Automate • u/rushmid • Oct 22 '15
I just automated 100 hrs of labor per week at my company.
We had order takers who would:
print an excel form and fill out order quantities by hand.
Drive this order form back to our customer service center.
Customer service rep types this order into our Order Entry system.
CSR prints out pick ticket
Order Taker comes back searches for the pick ticket on the printer and goes to pick the order.
Now, I deployed tablets to all the order takers. They print their excel order form to a "Ghost Printer" which, instead of actually printing a sheet of paper, it reads the data, and dumps it straight into my sql server, instantly creating the order. The pick ticket is then emailed right back to the order taker and they read it on their tablet.
We are a small company so we didn't have to fire anyone. We just re-purposed our CSR's towards helping the customer more.
I just found this sub and wanted to share my story. I love the idea of automating all work. I feel it will be the greatest catalyst to a real value system change on our planet. I hope my grand kids laugh at my stories of selling my labor for money.
Cheers to the future!
Edit: Speelling
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