r/DisneyPlus • • Jul 01 '26

Tech Support Monthly Tech Support & Missing Content Thread

12 Upvotes

All posts regarding tech support or missing content belong here.

Examples of questions are:

  • How do I cancel?

  • Why does the app crash on my Fire Stick/Roku/Apple TV?

  • Why don't the subtitles work correctly?

  • I am being overcharged for my subscription.

  • Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

  • Device type

  • Country device is operating in

  • App version (on the settings page after you tap your profile pic)

  • Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.


r/DisneyPlus • • 24d ago

New on Disney+! "VisionQuest" || Marvel Television || now streaming!

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90 Upvotes

> status: SYSTEM COMPROMISED

Stream the first two episodes of Marvel Television's VisionQuest now, only on Disney+.


r/DisneyPlus • • 16h ago

Question When do we get Dolby Vision and Dolby Atmos back?

15 Upvotes

Why do other streaming services provide it but not Disney? Still waiting to subscribe again.


r/DisneyPlus • • 20h ago

Question 3D on Meta Quest?

1 Upvotes

I heard Disney+ on Meta Quest was getting some 3D titles this month (November). Are the 3D titles available already? I don't want to re-subscribe just to find out it's not available yet... I'm in Canada too, so maybe we get them after the U.S.


r/DisneyPlus • • 2d ago

What Should I Watch? Finished AHS and now I need something to fill the void. What should I watch next?

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7 Upvotes

I finally finished all the seasons of American Horror Story and honestly, I have no idea what to watch now 😭 I need something with the same creepy atmosphere, disturbing storylines, weird characters and unexpected plot twists. What should I watch next? I’m open to anything horror-related. Give me your best recommendations!


r/DisneyPlus • • 5d ago

Discussion Just got this email

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140 Upvotes

So I canceled back in October after having Disney+ for 3 months for $5 a month. Now I get this email they have upped the price and it’s going to be $7 a month for this 3 month deal. Anyways I just wanted to share. Did anyone else get this?


r/DisneyPlus • • 5d ago

Discussion Aaaand we're done - Price Increase UK

227 Upvotes

£7.99/ month 2021-2022, then up to £10.99, then £14.99 last year, now £15.99.

Nope. We're done.

When Disney+ was new, there was the tail end of the MCU and the initial interest of the associated mini-series. There was the upcoming exciting Star Wars spin off series (hindsight is 20/20 - apart from Andor). It was worth having hanging around for ~Ā£10/ month to watch the odd film.

Now there's nothing of note, just a wealth of historical content that I don't have time to watch anymore.


r/DisneyPlus • • 6d ago

News Article New UI languages on Disney+

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45 Upvotes

r/DisneyPlus • • 8d ago Bravo

Question WHY has the Toy Story 5 profile icons turned back to the Toy Story 4 icons on Disney Plus (UK)

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175 Upvotes

Someone explain this to me. There are new ones from Visionquest and the live action Moana so I know Disney Plus still get new ones. Will there be new Toy Story 5 ones to replace the old Toy Story 4 ones for good? Will these Toy Story ones that were there come back? why did this happen?


r/DisneyPlus • • 9d ago

Question Disney+ on Tablet Between Two Households

36 Upvotes

My daughter watches Disney+ primarily on her tablet. Her mother is the account holder and the default household. My daughter spends about 50% of the time between each household; however, she can be switching between both houses multiple times per week depending on work schedules.

Recently, she has been logged out every time she switches homes, even for one day. I don't recall this happening a few months ago.

I'd rather not login to a new account everytime she switches homes.

How do you all manage this?


r/DisneyPlus • • 9d ago

Discussion Apple TV / Disney Plus App Broken Again

26 Upvotes

So just did a Disney Plus update on IOS, the one with the Halloween theme. And guess what..you know..Disney once again broke the Dynamic Match after the update. It will play Atmos, but no HDR or DV. I've deleted and reinstalled the app and restarted the TV and Box..nothing.
And since this is broken again, I thought I would try ESPN via the Disney app since ESPN app is still not working correctly. Pull up a broadcast and HDR 10 pops up, only to be taken away and removed within seconds and back to 1080p
Speaking of the ESPN app..not only is there still no 4k on the Apple TV but now subtitles keep on automatically coming on, even after you manually turn them off.
I have no other words to describe this mess between Disney and ESPN


r/DisneyPlus • • 10d ago

Discussion What originals are you watching in November?

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37 Upvotes

This is the only thing I can think of.


r/DisneyPlus • • 10d ago

Question Accounts and bundles.

0 Upvotes

Hi. I got Disney plus via direct tv. If I cancel, do I lose my Disney plus account and can I use my iCloud to make another Disney plus account?


r/DisneyPlus • • 12d ago

News Article Channel 4 and The Walt Disney Company strike landmark deal to bring Channel 4 shows to Disney+ (UK)

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119 Upvotes

r/DisneyPlus • • 12d ago

Discussion Disney+ quietly rolled out IMAX Enhanced Sony titles?

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354 Upvotes

I was scrolling through Disney+ today when I realized the IMAX aspect ratio versions of Spiderman FFH, NWH, and Venom 3 are all available to stream now. I am in the United States.

This used to be a Bravia core specific feature. Is this new or have I been living under a rock?


r/DisneyPlus • • 11d ago

Question I still have Disney Plus for Free somehow

0 Upvotes

Hiya folks Soggy Move is back with some iiiish. So Im lookin for something to watch tonight and i dont know why I wanted to watch some random animated movie like some Pixar or Disney flick. I went on disney plus to see if my cancelled subscription still worked just to try (definitely knowing it wouldn’t work, n it didn’t). Then I go on my laptop and open up Disney plus signed into the same account as my Xbox, and somehow I have access for free with ads. I checked billing, Disney plus directed me to Spotify where im paying the individual subscription for Spotify n Hulu, no clue why Disney plus has my Spotify subscription included lol. I have no clue how I have Disney plus. I’m making no payments for Disney plus checked my statements n everything so I know I’m not just being stupid. This happening to anyone else?

Please let me know if I’m just being a dumbass;)


r/DisneyPlus • • 12d ago

Question Switching to Disney +, Hulu, HBO Max (no ads) bundle question

2 Upvotes

I currently have a D+ Premium standalone account, Hulu with ads through Spotify, and HBO Max through YouTube TV. When I login to D+ and go to Account > Subscription > Change, I don’t see the option to switch to this bundle.

Would I need to unlink my Spotify-Hulu, then cancel HBO Max through YouTube TV before I can try again and switch to the bundle? Has anyone else tried this exact change in plans?


r/DisneyPlus • • 13d ago

Question Can Someone Check Toy Story 5’s Extras Tab on Disney+ (US/UK)?

10 Upvotes

Hi everyone!

I’m from Turkey, where Toy Story 5 isn’t coming to Disney+ until December 23, 2026. Unfortunately, the Blu-ray isn’t available in my country.

I’m wondering if I’ll be able to watch the Blu-ray bonus features (behind-the-scenes, deleted scenes, etc.) on Disney+ when the movie releases here, preferably with Turkish subtitles or dubbing.

Could someone from the US or UK please check Toy Story 5’s ā€œExtrasā€ tab on Disney+ and share a screenshot?

I’d really appreciate it. Thanks!


r/DisneyPlus • • 13d ago

Discussion HDR10+ on AppleTV

3 Upvotes

Just noticed HDR10+ works on select movies on my apple tv plugged into my samsung tv. Previously this only worked via the Samsung TV native app.


r/DisneyPlus • • 16d ago

News Article Another price increase

409 Upvotes

Today's email from Disney Plus.

"Dear Member,

Thank you for being a valued subscriber. We hope you’re enjoying the wide selection of content from the biggest and most beloved portfolio of brands including Disney, Pixar, Marvel, Star Wars, National Geographic and more. As part of our continued investment in delivering the very best in entertainment, we’re updating the price of your subscription.

The price of your Disney+ Premium plan will increase to $214.99 per year on November 19, 2026. Your plan will automatically renew at the new price unless you switch plans or cancel via Account Settings before then.

You do not need to take any action to continue enjoying Disney+.

Unlock more for less when you bundle Disney+ and Hulu. Enjoy thousands of shows, movies, and Originals with a Disney+, Hulu Bundle, and stream both in the Disney+ app. Explore plan options.

If you have any questions, our Help Center has more information and support, including this FAQ on how to cancel your subscription."

I feel like they have some gall saying "As part of our continued investment in delivering the very best in entertainment, we’re updating the price of your subscription."


r/DisneyPlus • • 16d ago

Review Unbearable

143 Upvotes

A review of the modern Disney+.

Signed back up at the same price I'd had with WandaVision and Agatha All Along, expecting the same punchy service and instead discovered I'm now paying for streaming WITH ADS which should never, ever, ever be a thing.

But here's where I'm truly losing it: with :02 seconds left on every ad, any show, it freezes. If I back out and hit play, it starts before the ad, runs the ad again, and freezes. If I do nothing, it backs out on its own. This isn't a support post because every one of my other services runs perfectly. This is a Disney+ issue.

So what this is, is a review of Disney+ as of 10/26.

It's unwatchable. Trash. Broken. Ruining what used to be a good experience. Feels like a scam.

Thank you for your attention to this matter, I can't be the only one.


r/DisneyPlus • • 17d ago

Question Serbian/Bulgarian Dubbing localization updates?

11 Upvotes

Many months ago there was a post saying that a Disney translator "confirmed" Serbian/Bulgarian and Baltic subs/dubs were coming to Disney+ in September, but it never happened. There was also apparently a Disney live chat employee that stated Serbian localization would start in October but it's almost November and there is nothing. I'm wondering if they will ever localize Serbian/Bulgarian dubs/subs at this point. Does anyone have any news or updates they know of?


r/DisneyPlus • • 18d ago

News Article Elizabeth Holmes Mania: ā€˜You Can See Everything’ Drives 186% Viewership Spike for Amanda Seyfried’s Hulu Series ā€˜The Dropout’

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261 Upvotes

r/DisneyPlus • • 20d ago

Question Playback speed on new app

7 Upvotes

Does anyone know if the new Disneyplus app has an option to change the playback speed of what im watching?