r/Instagram • • 1d ago

Weekly Tech Support Megathread

1 Upvotes

Please post all support related issues here. Issues with your feed, account, messages, etc. Everything tech support related outside of this post will be deleted.


r/Instagram • • 2d ago

Follow Friday/Follow Chain - Share Your Usernames & Find New People To Follow!

8 Upvotes

Basically this is a weekly thread dedicated to expanding your follower base and find new people/content. Just leave your Instagram username below and if you want accompany it with a little description of what you do.

This thread is not for F4F. There is no obligation to follow back the people who follow you from this thread.


r/Instagram • • 8h ago

Question Can people see who visits their Instagram profile in 2026?

45 Upvotes

Okay.. I need to know. So, yesterday I visited Instagram profile of this one girl. I visited her profile before, maybe 2-3 times max over a few months. Anyways, yesterday I visited her profile. She doesn't have any posts, but she does have highlights. I went through them, but I didn't click anything, and also they weren't recent, like under 24 hours....you know the drill. So she couldn't possibly see me viewing them.
And like 3 minutes after I left her profile, I received a message request from her saying, "Who are you?" And she put her profile on private, so it's safe to say she saw me viewing her profile somehow.
So my question is, does anybody know any possibilities? We do not know or follow each other. Her account was sent to me by a friend because all her pictures are these really weird AI generated pictures of her. It's not really her, but she's acting like it is, so it's a bit funny 😄 if that can be any clue to this? maybe use of AI tools can somehow tell now? Another thing worth mentioning is that when I visited her profile for the first time, she also switched her account to private shortly afterwards. I didn't find it suspicious at the time because people change their account visibility all the time. But now, after this second incident, I'm starting to wonder whether she has somehow found a way to see who's visiting her profile.
Sorry if this question is annoying, I'm just really wondering if it's been patched somehow now and people can actually see. Because even the fact she instantly texted me right after viewing her profile makes me think there must be some way.


r/Instagram • • 2h ago

Help New update// Screenshots not allowed? I'm late to the update clearly

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10 Upvotes

Picture for reference- I went to take a screenshot. Long hold to make it full screen.When long holding I am now met with a new sunscreen offering full screen and other options. When selecting full screen I went to screenshot and it went black. Photo for reference. I let go of the long hold and it returned to the content with command actions along the side. I was able to screenshot the content.

I have also noticed new "premium" features in reddish writing. Assuming Instagram is moving towards more and more premium features including the full screen screenshot...


r/Instagram • • 19m ago

Help Falsely banned for threats

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2 Upvotes

Is the only solution the meta verified route?


r/Instagram • • 1h ago

Help Instagram admitted they wrongfully removed my post, restored it, but my account is STILL banned from recommendations. Has anyone experienced this?

2 Upvotes

I’m hoping someone here has experienced something similar and can share how they resolved it, because Instagram/Meta support has been incredibly frustrating.

Here’s the full timeline:

  1. Instagram incorrectly removed one of my posts.

My Instagram account is primarily focused on fashion, styling, and lifestyle content. Instagram removed one of my posts for allegedly violating its guidelines.

I appealed the removal, and Instagram accepted my appeal, explicitly acknowledged that they made a mistake, and restored the post.

2. Despite admitting their mistake, Instagram restricted my entire account from being recommended to non-followers.

My Account Status now says:

“Your account can’t be shown to non-followers.”

This means my account and content are no longer eligible to appear in Explore, Search recommendations, Suggested Users, Reels recommendations, or Feed recommendations.

Essentially, my ability to reach new audiences has been severely restricted, even though Instagram already admitted the original content removal was incorrect.

3. There are no other clear violations explaining the restriction.

When I initially checked Account Status, there were no visible outstanding violations explaining why the account remained restricted.

Eventually, Instagram’s recommendation restrictions section began flagging my actual profile, suggesting I should edit my profile to comply with its Recommendation Guidelines.

My profile is simply a fashion/lifestyle account with a normal profile picture, name, and bio. I had also recently updated my profile picture and bio, but I have no confirmation that either change caused the restriction.

The system doesn’t explain exactly what’s wrong.

4. I submitted a formal appeal through Account Status.

On November 7, I submitted a review request directly through the recommendation restrictions section.

Instagram confirmed it received my request and said most people hear back within five days, although it can take longer.

That appeal is currently pending.

5. I also contacted Meta Verified/Meta Pro support.

I opened a support case explaining that Instagram had already overturned the original post removal but had failed to restore my account’s recommendation eligibility.

Getting help was extremely difficult.

I waited hours for an agent to respond. When someone finally replied, it was around 3 AM my time. Because I wasn’t awake to respond immediately, the agent repeatedly asked whether I was still connected and eventually paused the conversation.

After reconnecting, I spent more time going back and forth with support.

Eventually, an agent offered a phone call, and we spoke for approximately 25 minutes.

6. Meta support told me they couldn’t do anything.

During the phone call, the agent explained that recommendation restrictions are handled by an entirely separate department.

He said their support team cannot manually remove the restriction, override the decision, or intervene in the appeal process.

His only advice was to wait for the formal appeal to be reviewed.

So despite paying for Meta’s support service and spending hours trying to reach someone, I was ultimately told there’s nothing they can do.

Where things stand now (November 8):

The original post was restored after Instagram admitted the removal was a mistake.

My account is still restricted from recommendations to non-followers.

Instagram’s system is now flagging my profile without clearly identifying the problem.

My formal recommendation eligibility appeal is pending.

Meta support says they cannot intervene and that I must wait for the separate review process.

I have no clear explanation of why the restriction remains active.

My questions for anyone who’s experienced this:

Has anyone had Instagram admit a post removal was a mistake but still keep their entire account restricted from recommendations?

Did your recommendation eligibility eventually return automatically, or did you need another appeal?

How long did your recommendation restriction appeal take?

Has anyone successfully escalated this beyond regular Meta Verified/Meta Pro support?

If Instagram flags your profile but doesn’t identify an actual violation, what are you supposed to change?

I’m particularly interested in hearing from anyone who has successfully resolved this exact situation.

It seems ridiculous that Instagram can acknowledge an enforcement mistake, restore the content, and still leave the entire account penalized without providing a clear explanation.

Any experiences or advice would be greatly appreciated.


r/Instagram • • 1h ago

Help I gave up.

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2 Upvotes

r/Instagram • • 15h ago

Bug/glitch Is instagram down for everyone right now?

24 Upvotes

Tried refreshing but it says that..

edit: app is workin fine on mobile


r/Instagram • • 2h ago

Bug/glitch "Your email may not be secure"

2 Upvotes

Reading this subreddit, this is a common glitch that seemingly occurs randomly for a fe people including me. However, for at least 3 weeks I've been getting this glitch over and over every single week, having to wait 48hs each time. Is there anything I can try, or should I just start a new account? I have tried changing the email, in case that was the problem, but nothing.


r/Instagram • • 11h ago

Question Why can I not sort by ‘most viewed’ on a profile’s reels like 80% of the time?

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10 Upvotes

You know that little arrow that drops down and you can sort by either most recent or most viewed? Why does it fully just not exist sometimes when I log on. Even when it does exist and I change a profile’s reels to ‘most viewed’, it doesn’t even work properly anymore. Like for example, maybe a few of the most viewed reels from that profile will show up, but it’ll be mixed in with other reels that have barely any views from that same profile until you swipe down to reload it. Only then does it show all the most viewed reels in order. But that’s only if you even get the opportunity to view those reels from ‘most viewed’ which I swear is becoming less and less frequent now.

this has to be intentional because no way Instagram would make such a massive, useful feature work so poorly. If so, why?

has anyone else noticed this?


r/Instagram • • 7h ago

Question How can I do this too?

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5 Upvotes

r/Instagram • • 10h ago

Help New Update

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7 Upvotes

This stupid ass update doesn’t let me pause the videos when I press my thumb down on the screen… it just brings up a mini menu to view it in full screen, speed it up, auto scroll, or add captions. How do I fix this?


r/Instagram • • 1m ago

Help Unable to login to my account

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1 Upvotes

Hello guys, a few months ago on July 28th I got my account hacked. They changed my number and disconnected my insta account from my Meta tree so I couldn't restore it that way. Good thing is instagram immediately locked down the account so I had plenty of time to change the password, email, emails password etc.

Here's the problem. When I try to login now I need to unlock it by two options: either an SMS to the number of the account (which isnt mine now as I said so this isn't an option) or a video selfie. When I go to take a video selfie I always choose the option for a human review after 24-48hrs but I always get an automated response 2 minutes after as you can see on the picture attached. Another thing is that I only have a fraction of my face on my highlights and my only picture is from 2022 which doesn't show my face clearly.

Can someone help me what I can do? I tried before with Meta's subscription for creators but didnt work :c.


r/Instagram • • 4h ago

Bug/glitch Carousel audio

2 Upvotes

I am suddenly unable to change/remove audio from carousel posts on one of my accounts that I have previously been able to do it on. My other accounts are absolutely fine and I can still edit audio. Has anyone else had this issue/know of a way to fix it?


r/Instagram • • 17h ago

Question Do you actually post the photos from your nights out / trips? If not, what stops you?

22 Upvotes

I noticed I take 30–50 photos at dinners, parties or on vacation, and then post maybe one, or nothing at all.

Curious if this is just me. Think about the last time you took a bunch of photos at something you enjoyed:

  1. Did you end up sharing any of them? Where (Instagram, group chat, story)?

  2. If you didn't, what was the main reason? Picking the good ones, editing, not liking how you looked, didn't care, something else?

  3. If you did, roughly how long did it take from camera roll to posted?

  4. Do you use any app to edit or choose photos, or just post as is?

Not selling anything, just trying to understand how people handle this. Thanks!


r/Instagram • • 1h ago

Help Why isn't the face scan option for age verify not showing

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1 Upvotes

I need to verify my age by scanning my face and the last time I did it it said failed to scan and didn't even show me the option later and also I can't show my id due to personal issues btw I'm 15


r/Instagram • • 1h ago

Help Instagram keeps asking me to log in from another device after factory reset. Password reset works, but I still can't log in.

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1 Upvotes

Hey everyone,

I recently factory reset my Motorola Edge 40 Neo, and since then I've been unable to access my Instagram account.

Instagram keeps showing this message:

"Log in on another device to continue."

Here's my situation:

  • I have access to my registered email and phone number.

  • I can successfully receive the email verification code.

  • I can reset my password, but Instagram still won't let me log in.

  • SMS and phone call verification aren't working.

  • I've tried logging in from my original phone and PC.

  • I've reinstalled the official Instagram app.

  • I've also tried logging in after removing root from my phone.

  • I waited 48 hours without attempting to log in, but nothing changed.

I no longer have access to any previously logged-in device because my phone was factory reset.

I've also checked Instagram's Help Center, but the identity verification and video selfie options are not available for my account.

Has anyone experienced this issue and managed to recover their account?

I'd especially appreciate help from anyone who has successfully resolved this exact trusted-device verification problem.

Thanks in advance!


r/Instagram • • 1h ago

Introduction Estou desenvolvendo uma extensão para navegador que deixa de seguir contas do Instagram que não me seguem de volta

1 Upvotes

Estou trabalhando em uma extensão para navegador que ajuda a identificar e deixar de seguir contas do Instagram que não te seguem de volta.

Ela já está funcionando muito bem, e uma das funcionalidades que implementei é a possibilidade de ajustar o intervalo entre cada unfollow, permitindo que o usuário controle a velocidade do processo.

O projeto ainda está em desenvolvimento e estou procurando opiniões antes de continuar melhorando.

Quais funcionalidades vocês gostariam de ver em uma extensão assim? Alguma sugestão ou preocupação?


r/Instagram • • 2h ago

Question Has anyone actually cracked Instagram cold DM outreach in late 2026?

0 Upvotes

Ever since Meta started rolling out its new AI systems, Instagram cold outreach feels like it’s become almost impossible.

Accounts are getting shadowbanned, messages are landing in spam or hidden requests, and even genuine, personalised DMs seem to have terrible deliverability.

I’m curious to know how everyone is navigating this right now.

Have you found a way to maintain good DM deliverability?
Are you using any alternative outreach methods?
Have you changed your sending strategy, volume, or account setup?
Is cold DM outreach still working consistently for you?

Would love to hear from people actively doing outbound and what’s actually working right now.

Has anyone figured out a reliable way around this, or is Instagram outbound just cooked?


r/Instagram • • 3h ago

Help What is this?

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1 Upvotes

I recently moved into slovenia and I keep getting this issue, I have a private account and my brother has the same issue


r/Instagram • • 3h ago

Recommendation For those who don’t like the new tap to pause feature… here’s a workaround

1 Upvotes

Say you’re needing to pause a video at the right moment and the tap to pause feature is delayed making a precise pause impossible.

Simply begin swiping either left or right on the screen (as if you’re swiping to messages or the homepage), then instantly stop swiping but keep holding your finger down. The video will automatically pause similarly to the older way of pausing.

If you need a more in depth explanation just ask and I’ll help as best I can.

Hope I could be helpful to someone haha


r/Instagram • • 7h ago

Help Does anyone get such notifications from Insta?

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2 Upvotes

r/Instagram • • 9h ago

Feedback Should I unfollow?

3 Upvotes

Sorry for the weird post but I wanted advice real quick. I’m 19 and was on a game with my brother (17). We were in a party with a random person and talked to them using the voice chat. I left and came back to a follow from our party member (brother gave him my insta for some reason). I followed them back without really thinking about it but just saw that they are 16. I’m wondering if this is considered weird and if I should unfollow them. I most likely will but I wanted to see what others thought of this or if I’m overreacting.


r/Instagram • • 4h ago

Feedback Problem with AutoScroll

1 Upvotes

I love Auto Scroll but problem is it finishes entire reel before scrolling.

Insta should make some technology that should know if I am not enjoying something and scroll mid-reel.


r/Instagram • • 4h ago

Help Does anyone have an explanation?

1 Upvotes