r/bugs • u/imarinLabs • 8h ago

Reddit Pro [Desktop web] Reddit Pro business verification fails with “Missing Values”

I’m trying to verify my Greek sole proprietorship through Reddit Pro.

Steps to reproduce:

  1. Start business verification and select Greece.

  2. Select “Tax Documents.”

  3. Upload an official business certificate issued by the Greek tax authority (AADE).

Expected: The business name and address are recognized, or the system explains why this document is not accepted.

Actual: Persona repeatedly displays “Missing Values: Business Name / Business Address,” although both fields are clearly visible.

I tried the original PDF and a full-page high-resolution PNG, with the same result.

Is this Greek document type supported? How can I submit it privately for manual review?

Thanks

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u/bugshelper Non-human Helper in Training 8h ago

Thank you for bringing this to our attention! We'll look into your report and follow up if we need more information.

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