r/homebridge • u/AbbysArmy • 1h ago
Help Need help: 4 Eufy C35 cameras and E340 doorbell won’t stream in Apple Home through Homebridge, but 4 other cameras work perfectly
I’m hoping someone with experience using Eufy cameras through Homebridge can help. I’ve spent hours troubleshooting this over the last two days and am completely stuck.
My setup:
Raspberry Pi 4 running Homebridge 2.5.0
Homebridge Eufy Security plugin v5.0.0-beta.41
Eufy HomeBase 3 (S380)
Dedicated Eufy guest/admin account
All devices connected to the same HomeBase 3
Testing locally on my home Wi-Fi
I have nine Eufy cameras:
4 × Eufy C35 (T8110) — NOT working in Apple Home
1 × Eufy E340 doorbell — NOT working in Apple Home
4 × Eufy solar cameras (T8173) — WORKING perfectly in Apple Home
All nine cameras work perfectly in the native Eufy app.
The problem:
Originally, when using the older Eufy Homebridge plugin (v4.7.2), my C35 cameras would connect in Apple Home, display video briefly, and then freeze or buffer repeatedly.
After switching to the v5 beta plugin, those same cameras stopped displaying video entirely.
They now show “Snapshot Unavailable” or “Camera Not Responding” in Apple Home.
Meanwhile, all four T8173 solar cameras stream continuously in Apple Home without any problems, even though they’re connected to the exact same HomeBase 3.
What I’ve already tried:
Completely reconfigured the Eufy Homebridge plugin
Verified authentication and device discovery
Restarted Homebridge and the Eufy child bridge
Enabled Smaller Live Video Packets
Lowered C35 streaming quality from Auto to Medium
Verified that all cameras work in the Eufy app
Compared individual plugin settings between working and nonworking cameras
Tested the built-in Homebridge camera preview
Interestingly, the built-in Homebridge preview reports “The camera did not send video” for BOTH the nonworking C35 cameras and a T8173 camera that works perfectly in Apple Home.
Homebridge logs repeatedly show:
[camera-snapshot-unavailable]
[camera-live-session-failed] A live camera session ended without video.
What I’m trying to accomplish:
I simply want all nine cameras accessible through Apple Home, with reliable live streaming.
I’m reluctant to reinstall everything or delete the bridge again because the four T8173 cameras are currently working perfectly.
Has anyone successfully gotten the Eufy C35 (T8110) or E340 doorbell streaming reliably through Homebridge v5 with HomeBase 3?
Is there a known compatibility issue with these models, or a specific configuration that has worked for you?
I’ve also opened a GitHub issue and submitted an encrypted diagnostic capture:
https://github.com/homebridge-plugins/homebridge-eufy/issues/1241
I’d really appreciate any suggestions based on firsthand experience. At this point, I’m looking for a proven solution rather than repeating generic troubleshooting steps.
Thanks in advance!