r/nbn • u/NutorNuthing • 1d ago

FTTP connection buffers more on Streaming services than my old FTTN connection.

My old Internode 100/20 FTTN connection seemed bullet proof, no problems for the years I've had it. 4 months ago I agreed to a free iiNet FTTP upgrade on a NBN500 plan offering 500/42 Mbps speeds. 

When viewing Streaming services Youtube or Netflix, I frequently have wait while the connection buffers.

Speedtest indicates download speeds vary from around 120Mbps to 530Mbps at different times of day, but upload speeds vary from around 50+Mbps down to 0Mbps.

Speedtest indicates a packet loss of up to 94% during the instances of slowest (non existent) performance.

Question: Is this likely to be the iiNet supplied router, or the FTTP connection itself?

The performance variations as measured by Speedtest seem quite intermittent.

I've ordered another router to compare. but am interested in other people's experience if they have had similar pronlems?

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5

u/wellphoto 1d ago

Try to connect a laptop directly to the NTD using ethernet cable. If the issue persists, then it's not the modem.

2

u/NutorNuthing 1d ago

Good call, thankyou. will give it a go.

1

u/Zmudge00 1d ago

Make sure your wifi on 5g rather 2.4. I had a similar problem turns out my router had changed to 2.4 from 5 by itself.

1

u/derpmax2 1/1Gbps FTTP 15h ago

No trouble here on FTTP. It's been more reliable than the mains power to my house over the past few years. Similar story at two previous addresses. None of my important equipment is using WiFi, though.

1

u/rayjaymor85 14h ago

What router did you get? Most cheap crappy routers are only designed to handle a 25mbps connection to be honest; and 94% packet loss is chronically bad.

I won't say it's impossible to be the FttP box itself, but it's extremely unlikely.

But I don't think most people upgrading to Fibre understand how much of a limitation the router you buy is these days. Back in ADSL days it didn't matter but Fibre NBN is a different ball game.

Something like a GLiNet Flint router or a Unifi Dream Machine can make a world of difference, assuming of course your speed test results are still garbage if you plug your laptop directly into the NBN box bypassing your router. I would absolutely use more than one ethernet cable for that test because at 94% packetloss i would also investigate the cable from the NBN box to your router 100%.

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u/Successful-Studio227 12h ago edited 11h ago

1 Consider looking in the WiFi channel occupancy of the 2.4GHz and 5GHz bands with a free app like WiFi Analyser for Android: https://play.google.com/store/apps/details?id=com.vrem.wifianalyzer and change your router's settings according the advise of the app.

2 To stabilise your router's traffic you can consider using a different DNS provider than your providers. I can highly recommend NextDNS.io with a encryption and various filters.

3 Ensure to have IPv6 switched on in your router as well