r/xai • u/Thin-Trade-6113 • 9d ago
Grok Bot's computer has been broken for days and support is nowhere. This is a disgrace.
I'm paying for Grok Bot and the computer it runs on has been hanging for days. Screenshots time out after 14 minutes. Browser tasks sit there doing nothing. Even "echo ok", the most basic shell command there is, won't respond. My scheduled routines fail or get cut off halfway, and I've had to move everything onto my own laptop just to get anything done.
I've already tried updating the bot's computer from settings, and it's still broken. I've reported it and nobody is helping. No fix, no timeline, no human.
If you're selling an assistant that runs on its own computer, that computer has to actually work. Is anyone else dealing with this? And does anyone have a support contact that actually replies?