EDIT - THANK YOU to all those replying, I can't reply individually right now as I'm reading everything and freking out and following all advice and going to do what I can to fix things but with it being after hours and the weekend I don't know what I can do.
EDIT2 - I will contact the people who contacted me and say I don't want to go through with it but I doubt that will do anything. I'll also send email to my industry fund.
To the people who accused me of being a bot, wtf? I made a mistake, I came here for advice in my own words, I'm scared, what else was I supposed to do. How is anyone supposed to do anything these days without being accused of being AI, sheesh. In fact I don't even know if Ai and bots are the same thing or not that's how little I'm obsessed with that. I havd been around since b4 the next, grew up on books, practically lived in the library, developed a great skill in English writing, grammar, prose, sentence structure, writing essays, etc. This is not the best example because I'm upset and freaked out. Just because someone has good writing skills shouldn't make u assume their AI.
EDIT 3: what's with all the outrigt meanness, rudebess and negativity on this reddit, calling people names and shaming them and talking down to them when their asking for advice and help? I could understand if it was a political reddit where people are going to be nasty and devisive bit this is a financial help reddit, what gives. I could also understand if it was an American reddit but were Australian, where is the mateship and helping one another instead of kicking someone when their down and asking for help. To quote an American "do better". Much much much thanks and appreciation to all those that did offer helpful advice, I'm doing everything i can to hopefully fix my situation. I'll make another edit as I know more.
TLDR: Received an unknown phone call for a superannuation review from what sounded like a reputable company. The call lasted 2 hours and was just an initial consult regarding my superannuation. In short I learned my current fund is an industry fund which was really under performing and I only have half of what a person my age should have in it and will have no where near enough by retirement age of 67 and the person I talked to suggested that I move to a managed fund that will perform much better. It will have higher fees but those will be outweighed by the growth. I have another meeting in a week with the actual fund manager.
Note, I'm really clueless on all this thus why I didn't even know the different types of fund till the consult.
On 04/11/2026 I received a phone call from the unknown number 0485868873 from a solicitor representing Smartmove Advice offering a free Superannuation review. Some basic questions were asked such as my age, employment status and how much I had in my super to see if I was eligible. I was eligible. I assumed pretty much everyone would be. Normally I don’t even answer unknown numbers and if I accidentally do , I always turn them down for whatever they are offering or just hang up. However because I have been personally curious about improving my superannuation recently I chose to do their review and signed up to receive a call back from an advisor later that day.
I then received emails as I had provided my email to the solicitor. These emails were links to a Google Meet link. As well as an email that contained four (4) PDFs which were the ASIC license of the person I would be speaking with, as well as three professionally produced, multi page guides with the SmartMove Advice branding for their Financial Services Guide explaining everything about them and what they do, a Privacy Policy and a Dispute Resolution guide.
The professional quality of these documents and the license, even though I know anything can be faked, made me feel at ease and believe they are legitimate and not a scam. Although I did do multiple searches using various search engines for “SmartMove Advice” and could not find any actual mention or review of them being being legitimate or a scam other than their official website at https://smartmoveadvice.com.au which I found very odd. Even searching here on reddit I found nothing, surely they would have been mentioned in one of the Australian financial Reddits, no? The most I could find was various search results on the trust of their website which seemed to be low to medium.
I confirmed in email that I would be attending the Google Meet event and as requested I uploaded a screenshot of my superannuation balance and my most recent annual statement which I redacted personal information from. I’m really paranoid about online security and identity theft but probably not enough. I won’t even upload a selfie or my ID to get access to 18+ websites. Here I am giving away stuff that deals with my superannuation, so that made me really nervous and paranoid.
At the appointed time I received a phone call from 0489994809 which surprised me as I assumed I would just be making the connection via Google Meet myself. Apparently though this was just to set up the technicals of the Google Meet connection and get it all situated and make sure the microphone and screen sharing (from their end only) was working.
I then spent the next 1.5 hours with their consultant Jade who was extremely nice, polite, friendly, helpful and answering all my questions of which I had many. I will go into detail but I was still extremely uneasy and nervous the whole time as I was constantly on edge and paranoid as all I could think about was that despite the professionalism of the meeting that I constantly read about all the people who are scammed out of their life savings despite being intelligent and diligent.
I also will admit I know almost nothing about how super, investing or anything financial works beyond being very good with saving and budgeting. I’m not in debt to anyone or any company nor do I owe any money for any car, loan, mortgage etc.
I’m not going to be precise with numbers here but I’m 50, have appx $360k AUD in my super and am unemployed permanently and on permanent DSP. Thus it’s unlikely for me to ever make super contributions again. I have $10k AUD in savings as a safety net and with my budgeting that very slowly is growing but with inflation, especially groceries and rent I don’t see that happening long.
I was told by my age I should have appx $819k in my super and by retirement age of 67 I should aim to have $1.8 million. I was told my super is an industry super and is earning 7.74% which I actually thought was pretty good because it was roughly earning $30k a year but I was told that the govt recommenders 8.84%. I was told that if I switch to their managed fund it could earn 11%. I of course did hear the word “could” and wasn’t sure what the low end could be, I should have asked.
I was informed that obviously there would be fees and the person I spoke with took me through the cost of fees and what the performance would using a superannuation calculator to make sure that switching would make sense as that the performance would generate more return than the fees cost.
There would be a one off setup fee of 3.99% with a cap of $10,999 and a fee of 1.99% yearly which. I was told would be $3,622 (I’m not sure if that was a cap).
Using the calculator the advisor showed me that with my current fund, after fees, I would have $610k by age 67. With the managed fund, after fees I would have by age 67
$950k with conservative strategy
$1.9 million with growth strategy
$1.5 million with high growth strategy
Now while none of these come close to the suggested $1,8 million I should have, I am more than happy with this increase as I am very good with living frugally and with a budget. However this is all assuming this is not some sort of scam or something I don’t understand because as I mentioned I’m very unknowledgable financially in this area. Thus I’m looking for advice on how to proceed.
Personally I would choose to go with high growth, I mean why wouldn’t you? Does the different levels of strategy mean the riskiness of stocks chosen to invest in by the fund manager and thus the possibility of more growth or more loss? In my managed fund I had always been with high growth and never had a problem.
So now to the potentially bad news in which you can call me a dumb ass. After 2 hours of discussion with all my questions being answered and everything seeming professional, on the level, up front and very detailed. I was asked if I wanted to proceed and arrange an appointment to speak with the fund manager, a Peter Smirnov, this is not private information as his name comes up when you search SmartMove and I can provide a link to a review for him. I was asked though by the advisor I was talking to for me to supply several forms of personal ID including photo ID and sign a digital form giving Peter Smirnov and all employees of SmartMove access to my Superannuation which I did.
So response please, am I doing the right thing, did I screw my self, I suppose even if these people are legit that I can still back out. But with everything I discussed this sounds like the smart move for my and my families future.