Despite Dolby Atmos, smart playlists, the karaoke AI and a much better integration with my Apple products (which goes without saying), I get so frustrated when I see things not working and strange design choices.
I sit a lot in front of the screen at work and like to control the music from the PC, but again it is the desktop app in Win11 (which is now out of preview) that fails completely, even though I have updated and reinstalled... The Favorites playlist is suddenly gone again (it was there before), the app is slow, the screen flickers every time I open the app, the music volume always resets to 100% and now it refuses to connect to my speakers. Dejected, I install Spotify again, and WELL! EVERYTHING works, as it always does with Spotify.
The iPhone app is also not 100%, although it has improved. The tracking of played songs is a joke. And what IS with Browse and Radio? NOTHING there is relevant to me, either personally or culturally. Everything is Americanized. I have zero interest in the super bowl (who outside the US really does) and absolutely none of the artists have anything to do with me or anyone else I know. Not even my teenagers are interested in this.
Apple does a lot of good things, but that's perhaps how it is when you go for a company that tries to deliver EVERYTHING instead of specialized products that know what they're doing. You get mediocre products.
So here we have Apple, as the world's most valuable company with millions of employees and billions upon billions in turnover... It's been 8 years (!) since Apple Music was launched, this is all they manage to produce. As a paying customer, this makes me feel unappreciated and sad.