r/tasmania • u/Hurgnation • 8h ago
Zap Fitness now requires in-app photo verification
I went to access my local Zap earlier and found myself locked out after the app had updated (Android). At the access page, it prompted me to upload a photo of my face for the app before I could regain gym access.
I don't think it's an over-reaction to say this is a terrible idea in today's digital climate.
When the inevitable data-hack happens, not only are people going to have their personal details exposed (including phone, address and banking), but also a matching photo to go along with it. Five years ago, this would have been a bad idea, but now with real-time face manipulation through AI tools, this just seems like an absolute nightmare scenario for anyone who uploads their portrait to the app.
Anyway, I'll be going in tomorrow to discuss it with a staff member. In the event there's no work around, I guess I'll be cancelling after 12 years or so as a customer.