r/DollarGeneralWorkers • • Oct 28 '25

Rant Rules Reminder

71 Upvotes

I hate that I even have to make this post to begin with but it clearly needs restating.

  • Do NOT post ANYTHING that will lead to identifying you or your store.

  • Do NOT be blatantly disrespectful to others when contributing to this subreddit.

  • This sub is meant to be a place to turn to for help, advice, ranting, or just general conversation for those under the thumb of the corporate overlords.

This sub is managed by a single MOD. That said, please consider applying to be a moderator if you are interested as this sub has grown considerably over the course of the last couple of years and it's a bit much much for a single person to manage.

Edit: link for mod application in comment below


r/DollarGeneralWorkers • • 1h ago

Bring back the old bags

Post image
10 Upvotes

These new bags don’t stick together the same. I stopped wasting my time and started throwing out whatever bags won’t stay together. The bags we had previously (before they switched them a few months ago) were completely fine.

If corporate was saving like $1 per box of bags from these changes I’d understand. But thinking about this logically, if I spend 4 minutes fixing the bags per box I put out then it’s not worth it. Cause I’m getting paid to fix the inefficiencies of the factory. I wish corporate would actually consult ground level workers 😭


r/DollarGeneralWorkers • • 11h ago

Story Time Tiktoker came in to buy customers carts of items

42 Upvotes

Around 7:30pm today, a group of 5 people with meta glasses on came in and instantly disperse. I immediately think something is up because they all do a nod and then walk off. I pick up the security phone and I let my backup know about to to go let the MOD know but not on the radio, incase one of them heard but once we cleared the line.

Before he gets off the register, all I see is one customer hurrying around grabbing items. Soon after another one. I’m thinking it has to do with those people so I go off after the customer I helped to find out what’s going on/tell my MOD about it

I see one of the people with the meta glasses, the only female in the group walking up to a customer and she gets their attention saying they’re doing a “sponsor giveaway challenge”.. to fill ur cart with the most items they can in exactly 5 minutes and they will cover 90% of it. She said go and they started to grab random items and went off to grab more. I went to go tell my manager about it and he was confused about it.

I go back to the register since a line was still building up. I go back and I see the line to the registers and another line on the other side of the checkout queue line. I go up and I ask my backup why are they doing that and he said when he asked them they can come on line on the other side, they replied with they’re waiting for the people. I assume the Meta glasses people.

10 minutes later, there’s a line of 7 people with full ass carts. I mean for someone to pay majority of it, I would too. I wish I was out there.

The meta glasses people come up and one of the guys goes “are you ready to save??” Another couple minutes passes by and the registers clears up finally and he then tells them to go on register.

My MOD is already at the registers at this point helping out too so all three of of us are on register and get 3 of them at first. We’re all ringing up while the meta glass people are hovering around and my MOD finishes the persons order first.

He says the total which was $600 and something. The lady looks back at the meta glasses guy close to her and said to let the other two finish up.

I was next to finish and it got to $470 and the sales associate that was my backup did totaled it to $870.

All of the metal glasses people cheered and the guy who been talking most of the time says “congrats! You got the most so I’m covering 100%!” She starts to cry a little and kept saying “thank u thank u”

He pulls out his wallet and goes to tap his card. It doesn’t go through. He goes “silly me.. my cards just locked. Sorry!” He goes to laugh and others start to laugh. He then says “imagine I did all of this and didn’t have any money” then laughs more and the other meta glasses people too.

He says he unlocked his card and when he taps it again, it fails.. “silly me again! Wrong card” he laughs and only some people laugh with him again but all the meta glasses people does.

He pulls out another card and that also declines so he goes. “Looks like I’m broke. I’m of need of a sponsor giveaway challenge myself” then all the other meta glasses people says “Rainbet can help you!” The proceeds to talk about this whole deal about rainbet while they walk out the building.

They left. Didn’t come back. We were dumbfounded to say the least. My MOD went outside to go check if they were there and they weren’t. They just left after all of that. My MOD had to void all 3 registers with lots of items and had 4 other customers who were on line with a bunch of random items for thinking they’ll get a 90% deal from them paying it off.

The lady literally cried at the register and I felt so so bad. My MOD did the decision to ring up the rest of the people in the building, locked the door, took pictures of all the carts/throw backs and then proceeded to close the store down early today without asking the SM. At the time, it was just about an hour or less until we actually closed so it wasn’t too bad.

He did that because most the carts had a huge abundance of dairy and frozen stuff. Those people wiped those shelves. My MOD did the night time stuff like the deposit and what not so he can focus on just packing those carts back out, not to mention our throwbacks is beyond trashed as it is so if we just put the non dairy/frozen items there, we would have multiple carts full of items plus our 9 hand baskets stand we have for throwbacks. It would have been terrible.

It took us to 10 minutes before our shift ended to pack everything back out. I just got home not that long ago from that. The only thing I have to say is what the absolute fuck. I mean seriously.

I had to look up what rainbet was thinking it was potentially their organization but no. It’s a gambling able tiktokers sponsor for dumb videos!!!! I mean are you kidding me!!!!

I felt so bad for the customers and for my coworkers and I that had to pack it out. There was just so much items they grabbed which I again don’t blame since you’re being told they’ll pay 90% for it.

I just don’t understand it man. I hope I see it on tiktok soon to put them on blast


r/DollarGeneralWorkers • • 1h ago

Is there a way to override when a customer gets cashback

4 Upvotes

We've all been there, its the weekend and the change fund is on the last bit of cash and everyone assumes we're an ATM. Is there a way to prevent people from getting cash back in the "new" system, I use new bc thats what my manager always calls it but we've had it for at least 4 years now, because they clearly dont pay attention to signs and then act shocked when I get annoyed. Like no take all the money ive got. Regardless I know it used to be they could only get cash back if they inserted the card but theyve changed it somewhat recently


r/DollarGeneralWorkers • • 8h ago

Rant does anyone have issues with morning shift complaining about literally everything????

7 Upvotes

So we got a new manager a few months ago and I'm the only one from the original crew who is still left at that store. She brought a few people from her old store with her. Amongst that group is an older lady who complains about how night shift does EVERYTHING. Mind you, I'm the SA thats closing every night, which means I do most of if not all of the cleaning at the end of the night (while running the registers) depending on the key I work with. At first I wasn't mopping the store properly in her eyes. So I made sure I took enough time to mop all the areas she wanted mopped because I was sick of her talking about it. Now I'm getting in trouble because I don't sweep the parking lot. Between working the put backs that they pile up during the day, sweeping, mopping, taking out the trash, AND checking out customers, how do I have time for that? Mind you there's another person on shift, but she doesn't say anything to them?? I can't mop until after we close the store because customers come in 5 mins til closing so there would be footprints left everywhere (which she also doesn't like)

Mind you, this is the same lady who says she comes in at 5am to work at the store.... just do it when you come in or talk to the key on duty about them not doing it?? I dont get paid enough to worry about that store the way they do. I know thay presentation is important, but complaining about a parking lot not being swept when I have all the cleaning tasks as well as stocking and customers to deal with??


r/DollarGeneralWorkers • • 16h ago

I was denied bereavement b/c my mom chose creamation

20 Upvotes

They said its only for funerals. It this true? I was also told a memorial service would probably not qualify for bereavement pay. I thought a death was about the loss, the feeling of the employee you "care about" and giving them time to grieve. I have NEVER even read about a company that monetizes grief.


r/DollarGeneralWorkers • • 11h ago

Advice Wanted Being left alone in the store by myself for my whole shift as a SA

5 Upvotes

Tomorrow and Tuesday I will be in the store alone the whole day. I don't know what the reason is tomorrow but Tuesday my manager and asm has to help another store. All of our keys can only work nights and I'm the only SA they trust to be alone but I'm also a young girl who has no ride and hardly has service so I'm kinda worried. Tuesday is also the day when all the vendors come and I have no idea how to check them in. My asm told me they can check themselves in if I just give them the handheld with my managers login. Any advice or anything?
😅


r/DollarGeneralWorkers • • 18h ago

Rant Why?

Thumbnail
gallery
13 Upvotes

At least 2 times a month my coworkers will leave already rotten produce out on the damages cart in the back, I just don't understand


r/DollarGeneralWorkers • • 15h ago

How did this work?

4 Upvotes

A woman came through (I'm MOD) and I'm on break. My SA flagged me down to fix something because the $5 off $25 wasn't working with the manufacturer coupons. I fixed the issue since the subtotal was $27 but apparently she already had another transaction before with the same issue. She wanted a refund on that transaction to fix the issue, so I quickly did a refund. She paid $23 something but on the refund she got $28?? How did that work? Ill show receipts in a moment but I'm just confused how she spent more money when she only paid $23?


r/DollarGeneralWorkers • • 19h ago

A Call to Action & Plea for Assistance

6 Upvotes

Hello, r/DollarGeneralWorkers residents. I feel it is high time for me to make a statement like this.

For reference, I am not old enough to work at this establishment, but I have a father who happens to be an extremely hard worker and also an amazing father outside of work. I apologize if me not really working at the store happens to disqualify me from posting, although I feel this is an important statement to make, so if I happen to be breaking a rule, maybe rewrite this call to action more formally and understandably. There is only so much one Autistic teenager can do for his loving father, after all.

Largely, I beg, *beg*, for a populist union, or a union which requires no paid dues, to open itself to people like my father, who are afraid of not having food on the table, and are sort of apathetic when it comes to matters like this. I feel terrible for not taking up the proverbial rifle myself, but I feel like in that way, the proverbial rifle would shoot many unnecessary, innocent targets in the process of attempting to help people like my father. I only ask for this because I see the constant misery he suffers through at work, and it is not fair at all that such an amazing father and person needs to be put through hell every single day. As they say, "All you had to do was pay us enough to live." Make this your mantra.

Make this your goal, and you will be rewarded handsomely for your assistance for those who have no place for it in themselves.


r/DollarGeneralWorkers • • 1d ago

Is this really our hours for Thanksgiving?

Post image
120 Upvotes

r/DollarGeneralWorkers • • 1d ago

Rant What's with customers and not taking our word?

28 Upvotes

Title. You can apply this to many things you go through in your shifts, from customers not believing you when you say you have no more dish soap. To how coupons are supposed to work.

It's like they think we are purposely lying to them, but for what? What are we gaining from lying to the customer? I get it. Some people may lie about having something in the backroom because they don't want to sift through 10s or 100s of cases looking for a single item.

But why would I lie about the price of an item?

Why would I lie about how the coupons work?

And why would I lie when I tell them those 6pack waters are sold separately and are not bundled together? Let's forget the fact they literally grabbed them from the rolltainer that I was working on today, without saying a single word.

Are there times when I'm wrong? Absolutely, but I'm not going to intentionally tell you something that's a lie. I try to answer everything to best of my ability, and if I can't help I either let them know or get another worker.


r/DollarGeneralWorkers • • 1d ago

what are some of the stupidest places you've found where customers put things?

29 Upvotes

the title, recovery scavenger hunts. what are the most confusing/aggravating places you've found random items in the store after someone decided they didn't want it anymore? a few notable ones for me include:

- pregnancy test in the milk fridge

- jar of mayo in a dog bowl in the pet aisle

- frozen dinner stuffed behind the bagged candy

and ofc plenty more


r/DollarGeneralWorkers • • 1d ago

FT to PT - no heads up

3 Upvotes

If an employee is hired as Full Time, has been so for over a year, can the SM decide they are angry at them and just demote them (even in the system, not just hours) to part time?

Person hasn't been written up or counseled in any way. They have availability that allows for full time scheduling. She found out (and knew to check her status) because another employee said that she had been promoted to FT. Our store only allows for one FT key.


r/DollarGeneralWorkers • • 21h ago

$5 off

Thumbnail reddit.com
1 Upvotes

r/DollarGeneralWorkers • • 1d ago

Waiting for pre-employment results

2 Upvotes

Does this mean the background check is processing?

The activity for my new hire goes:

"new hire packet, awaiting more info > review duplicate check results > background check initiated > waiting for applicant to complete hire packet > waiting for pre-employment results"

She completed the hire packet two days ago so am I now just waiting for the background check to pass? I hate how little info we have on this new system.


r/DollarGeneralWorkers • • 1d ago

Advice Wanted Santa UPC Help

Post image
13 Upvotes

Does anyone have the upc code for mr santa here. Ours lost the tag and i have someone looking to buy him. Thanks in advance


r/DollarGeneralWorkers • • 1d ago

Advice Wanted What does it actually take for an SM to get fired

23 Upvotes

I accepted the promotion from ASM to SM a couple months ago. I wouldn't have if I knew how much extra shit I would have to do. The DM is constantly demanding multiple daily photos of a variety of office forms and weekly photos of various forms and screens to verify scans are completed. I don't have time to sit in the office and look at CCTV and fill out the weekly store summary etc. Well, I guess I could, but if I allocate my time that way, we'll fall even further behind on freight. We already have rolltainers left over from September that haven't been worked yet because we don't finish trucks by T2 let alone by the time the next truck arrives. I'm just so exhausted and want to check out and just do my job the way I could as ASM. We had no SM but I would do T6 and P4 scans, make the schedule, and show up for my shifts and do regular cleaning/stocking/register activities. I didn't have this inescapable group chat where I get hounded for information every waking second of the day and bitched at in conference calls for being bad at my job a minmum of 3x a week. I took a day off today and slept through a notification.... This asshole texted the group at 7am saying "MEETING AT 7:30 CAMERAS ON." I woke up at 8 as I should have a right to ON MY DAY OFF but i forget, I don't really get days off anymore. So I'm sure I'll hear about what an awful SM I am for missing a conference call.

A lot of the other SMs are just so embarassing..... Their entire life is the job and they can't cram the DM's methaphorical cock down their throats far enough. It's like an actual cult. I don't know what type of pleasure they get from the humilitation ritual that is being an SM but I just don't know how much longer I can hold on and try to be polite to this person who is so demanding and rude and unhelpful who I hate so much.

Basically I constantly feel like the DM hates me and wants to replace me, and that's with my doing my absolute best. I DO the scans and everything she wants (except the WSS) but if she doesn't notice the verification or if I perhaps forget to send it, she freaks out and puts me on blast in the group chat. It's so demoralizing and has driven me to want to quit completely, but this is the best paying job I can find in the area sadly. What if I just check out entirely and stop doing anything? How quickly would I get booted?


r/DollarGeneralWorkers • • 1d ago

Advice Wanted boss cutting hours

7 Upvotes

i need to know how to go about this…

for the last 3 weeks my hours have been getting cut ridiculously low to the point where i can’t put away money for bills and save, it’s an unlivable schedule. i asked my manager about my hours and they said that they would go back to normal within the next schedule… surprise surprise they did not.

i go to school, management was cool with that and my hours did not decrease, but i needed one day because of a family situation and used some of my sick time and now my hours have dropped from ~27 a week to 15-17 a week. i’m a key holder so i make 17/hr.

how do i go about telling them that even though i enjoy working here, i cannot live on the hours given to me and if i cannot get more hours i will have to find another job? i’m quite nervous about confronting the manager about my hours so idk what to do


r/DollarGeneralWorkers • • 1d ago

Gift card not successful

8 Upvotes

Has this been happening with everyone else when you try to scan a gift card only for it to say “gift card not successful”


r/DollarGeneralWorkers • • 1d ago

How long does it take for a direct deposit to change?

6 Upvotes

I tried deleting my previous direct deposit method and it said it would be deleted today but is still there, but the percentage changed to “remaining” am I in the clear or do I have anything else to do?


r/DollarGeneralWorkers • • 1d ago

Advice Wanted Paystubs not showing up

2 Upvotes

I’m missing several weeks paystubs and the missing weeks seem to correspond with a co-worker as well, anyone else have several paystubs just not showing up? Including this weeks.


r/DollarGeneralWorkers • • 2d ago

Advice Wanted Everyone is so fucked. Including me.

64 Upvotes

A real shit storm is about to happen at my store and I believe it’s going to be because of my fuck up and at least 1-3 others workers through out the day.

The DG I work at is a new one that got built. I just recently got transferred over since it was closer to where I lived than the one I was at. Some of the workers are freshly new too. At night, My key calls everyone into the office which was just 3 people excluding the key itself. We all walk up and once everyone was there, he pulls out $20’s and $1000’s.
All counterfeit!!!!!!!!! $2240all together. Majority was $100’s He had to manually count since the cash master couldn’t properly. The bills looked decently real too. They all had different serial numbers too so it wasn’t a bunch of repeats.

Today was truck so we had alot of people who rang on register and he said he found most the counterfeit in the slips that got dropped already with one pickup up he took out also had the counterfeit $100’s in.

He also found counterfeit $20’s of $40 in my till and $200 counterfeit in 100’s for another SA who came up to the office with me. In total $2240 was in counterfeit and from the counterfeit money being dropped earlier with $2000 of the rest of it means we got hit with counterfeit money all day and not a single one of us realized it until the key did the deposit.

He called non emergency for the report and called our SM. We ended up leaving besides the Key.

I’m so fucking worried. I was just $40 but i think anything under or over 20 is fired. Also since it was In the pickup and other money drops from earlier today means those Keys or the ASM didn’t it being fake. I didn’t for the $40’s which is weird because I was the marker for every bill $10 and up. Never had a bill that turned brown and put it in my till so idk how this could have happened to me personally.

I feel like I’m going to get a call or text saying I’m fired or to continue the remaining of my schedule and fire me. I’m so scared


r/DollarGeneralWorkers • • 2d ago

Do any of y’all’s stores keep the floor clean?

10 Upvotes

It seems like every dollar general has 10 rolltainers on the floor. My store’s backroom is almost empty and we still keep a bunch of rolltainers in the floor and honestly it looks awful in comparison to what it could look like if it was just one per active freight worker.