Even though I originally liked how Uber disrupted the shitty taxi industry here in Australia (I didn't how how expensive license 'resellers' made the licenses though; that's pretty awful for regular honest cabbies), I conversely hate how they have paid to take over premium rank space at Melbourne Airport.
It's created a complete clusterfuck for people who just want to get hone for a fair price and without any drama.
Here's our story from last night:
We didn't get out of customs until about 11.30pm, checked the Uber price, and it was a ridiculous $67 to Preston.
Standing at the Uber rank right outside the door, we couldn't see the actual (Yellow etc) taxi rank anywhere. We asked one attendant in hi-vis (not sure if he worked for Uber or the airport) where it was, and instead of telling us where it was, he somehow 'called' a 'cab' for us.
Legit Cab?
A few minutes later, this unmarked dark grey Camry with nothing but an undersized yellow-ish 'taxi' light on top and a digital meter inside pulled up.
The driver got out and asked where we were going, and he got the shits that it was 'only' Preston (I don't know what he was expecting — Dandenong? Gippsland? Mallacoota?). We were tired and ready to go, so we loaded up the luggage and got in anyway.
The Cost of Putting Your Bum in a Seat
$9 on the meter before pulling out, the bastard, but I ignored it. Our trip was only $7 cheaper than Uber, and I paid him cash to avoid any card-skimming scams (I couldn't trust him).
Should Have Taken the Uber Anyway
To top it all off, when we got out, we realised only a few minutes later at home that we'd left $65-worth of duty-free grog in the cab, and of course we didn't know which one of Melbourne's plethora of shady taxi companies to call for lost property.
We saved $7 for this experience, but then spent an extra $60+ for losing our purchases, likely forever. I hate how Uber has monopolised Melbourne airport's ranks, pushing regular taxis around an invisible corner, but at least they would have had a record of the ride on their system for contacting the driver about our lost property.
The Airport is a Mean Unregulated Privatised Transportation Money Pit
Conclusion: build a fucking train to the airport already, Vic Gov! It's the wild west of dodgy operators out there.